Liam Spiteri

As a Senior Customer Support Agent at FunderPro, a proprietary trading firm specializing in real capital funding and daily payouts, I have consistently demonstrated a strong commitment to enhancing customer experiences. My ability to proactively resolve support inquiries and efficiently manage Know Your Customer (KYC) verifications has played a crucial role in ensuring compliance and significantly improving client satisfaction.

With expertise in Customer Relationship Management (CRM) systems, I have optimized client interactions, streamlining processes to enhance efficiency. Additionally, my experience in B2B relationship management has allowed me to collaborate directly with brand owners, effectively addressing customer queries and website-related issues. My dedication to customer service excellence, issue resolution, and regulatory compliance ensures operational efficiency while fostering strong professional relationships.

Skilled customer service professional with proven ability to handle complex inquiries and ensure client satisfaction. Strong communicator known for effective collaboration and adaptability in dynamic environments. Expertise in problem-solving, conflict resolution, and utilizing CRM systems to enhance user experience. Reliable team player dedicated to achieving high-quality results.

• Qualification Certificate “ECDL Core, 7 Modules"
• Maltese Driver's License

I enjoy going to the gym to stay active, build strength, and challenge myself. It’s my go-to for stress relief and staying consistent with personal growth.