LINDSEY HAMMER

• Serve as a strategic HR Business Partner to managers, senior leaders, and executives within Amazon Music. Specifically supported the tech product, engineering, and AI teams, with an employee base of 1200 people across 17 countries. Advisor on people strategy, organizational effectiveness, and workforce risk in a dynamic and creative business environment. Responsible for managing Amazon people metric goals around performance management, return to office, high performer retention, and spans & layers.
• Partnered with senior leaders to anticipate workforce risks using people metrics, enabling earlier intervention and more informed decisions related to growth, retention, and organizational design.
• Aligned workforce planning, headcount modeling, and succession planning with talent strategy and business priorities during periods of growth and change.
• Led performance management and calibration processes, improving consistency, fairness, and leader confidence in feedback and development conversations.
• Played a key role in promotion readiness and L7 promotion programs, coaching leaders on decision-making, documentation, and bias mitigation.
• Advised leaders on spans and layers and team effectiveness, enhancing clarity of ownership and execution.
• Handled employee relations matters, including investigations, corrective actions, and terminations, ensuring compliance and fair treatment.
• Supported people-side change for restructures and organizational shifts by preparing leaders to communicate clearly and empathetically, maintaining engagement during uncertainty.
• Partnered with leaders to reinforce inclusive leadership practices, leveraging representation, engagement, and equity insights to guide decisions.

• Led recruiting strategy and execution for Prime Video, with ownership of non-technical and technical DEI hiring initiatives in a highly competitive talent market. Developed a recruiting team while managing business stakeholders. Acted as a collaborative COE for cross-functional partners in HR, Compensation, Immigration, and total rewards.
• Partnered closely with executives to translate business goals into hiring plans, forecasting near- and long-term talent needs.
• Designed and executed DEI hiring strategies, establishing recruiter KPIs and metrics that enhanced representation outcomes.
• Built and led a high-performing team of 14 recruiters and sourcers, providing coaching, performance management, and career development. Successfully promoted 3.
• Established regular monthly and quarterly business reviews, providing hiring insights and attrition forecasts to inform executive stakeholder recommendations.
• Enhanced candidate experience by coaching recruiters and leaders on interviewing practices and decision-making tradeoffs, leading to a 500bps increase in candidate experience survey.

• Led recruiting operations for Global Media & Entertainment, Advertising, and Corporate Development organizations, scaling programs and teams to support hiring at enterprise scale within a portfolio environment. Recognized for high trust and building an agile team to meet the diverse needs of the different Amazon businesses within the Entertainment, Advertising, and CorpDev organizations.
• Scaled recruiting coordinator organization from 11 to 200 globally, hiring and developing managers and senior program leaders to enhance operational capacity.
• Designed and launched career pathing programs and a recruiter-ready talent pipeline, strengthening internal mobility and retention.
• Reduced recruiting cycle time by over two weeks through process optimization and standardized scheduling models.
• Built and launched interviewer training programs and dashboards adopted across Amazon, enhancing interview quality and increasing interviewer capacity.
• Recognized as a Connections Leader (Amazon's internal VOE tool) for driving the highest candidate experience scores across Amazon-supported organizations.
• Partnered cross-functionally to align TA priorities with broader People and HR strategies.
• Developed a qualified interviewer dashboard that was adopted and launched pan-Amazon.
• Delivered beta testing, training and onboarding for Amazon's automated scheduling system.
• Standardized the SDE hiring model now implemented company-wide.

Interviewed level 7 candidates and higher, ensuring alignment with organizational hiring standards.

Supported IT recruiting efforts across North America, contributing to Amazon's global talent acquisition strategy.

Guided hiring decisions for internal roles within AFT talent acquisition.

Developed relationships with business partners through continuous communication.

Mentored recruiting coordinators, facilitating professional growth and development.

Created training materials and led sessions for new operations recruiters.

Initiated recruiting events from conception to completion, enhancing outreach efforts.

Managed applicant tracking system, enhancing recruitment process efficiency.

• Closed four contracts weekly while managing complex negotiations with legal team.

Identified six new business partnerships monthly, contributing to overall revenue growth.

Executed over 250 unique touchpoints weekly through targeted calls, emails, and social media, fostering client engagement.

Developed long-term strategic relationships with merchants, improving customer selection and satisfaction.

Increased sales inventory in two regions from 50% to over 100% within two weeks.

Analyzed sales metrics and market trends to refine sales strategies effectively.

Created tools to streamline processes and enhance Amazon local presence.

Connected mid to large-size local businesses with Amazon platform, expanding service offerings.

Cultivated relationships with top IT talent in Dallas/Fort Worth area, matching skills with opportunities to enhance candidate placement success.

Recruited candidates through referrals, phone searches, industry databases, and career fairs.

Conducted thorough interviews, including skills testing and background checks, to assess candidate qualifications.

Managed candidate communications throughout recruitment process, providing timely updates and feedback to enhance candidate experience.

Developed sourcing strategies with account managers, aligning client needs to secure business deals and improve recruitment outcomes.

Participated in daily agile meetings to monitor deliverables and progress on recruitment goals.

Coordinated onboarding processes for new hires to facilitate smooth transitions into roles.

Represented organization at career fairs and events to attract diverse talent.