Lisa Apap
Gharb
Summary
Dynamic and customer-focused professional with experience at Agius Services Limited, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction and drive sales through effective promotional strategies. Skilled in problem-solving and attention to detail, with a strong foundation in accounting practices from Clan Services Limited.
Overview
2
2
years of professional experience
Work History
Shop Attendant
Agius Services Limited, Ta' Dirjanu Supermarket
05.2023 - 08.2023
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Managed cashier duties and efficiently stocked merchandise, ensuring the store remained organized and well-presented for customers.
Apprentice Accounting Clerk
Clan Services Limited
02.2024 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Education
School Leaving Certificate Level 3 - Secondary Education
Bishops Conservatory Secondary School
Victoria, Malta05-2023
SEC Certificate -
MATSEC
Victoria, Malta05-2023
High School Diploma -
MCAST
Gozo Campus06-2025
Skills
- Problem-solving
- Teamwork and collaboration
- Time management
- Safety awareness
- Customer service
- Work prioritization
- Creativity and innovation
Languages
Maltese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Elementary (A2)
Timeline
Apprentice Accounting Clerk
Clan Services Limited
02.2024 - Current
Shop Attendant
Agius Services Limited, Ta' Dirjanu Supermarket
05.2023 - 08.2023
School Leaving Certificate Level 3 - Secondary Education
Bishops Conservatory Secondary School
SEC Certificate -
MATSEC
High School Diploma -
MCAST
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