Lisa Quezada
Billings
Summary
Dedicated professional with strong capabilities in health compliance and client relationship management. Known for implementing effective appointment management systems and ensuring a welcoming atmosphere, contributing to high client retention rates.
Overview
38
38
years of professional experience
1984
1984
years of post-secondary education
1
1
Certification
Work History
Salon Owner/Operator
Copper Canyon Day Spa
Billings
04.1988 - Current
- Managed daily operations of a full-service day spa.
- Supervised and trained staff on customer service standards.
- Developed and implemented marketing strategies to attract clients.
- Ensured compliance with health and safety regulations in the facility.
- Coordinated appointment scheduling and client consultations efficiently.
- Created a welcoming environment to enhance client experience.
- Built strong relationships with clients to encourage repeat visits.
- Provided excellent customer service to ensure repeat business from satisfied clients.
Education
Cosmetologist - Cosmetology
Blanco Cosmetology School
Billings, Mt 04.2005 - 12.2005
Marathon High School
Marathon, FLSkills
- Marketing strategy
- Customer service
- Staff training
- Health compliance
- Appointment management
- Client retention
Certification
Hair extension application, eyelash extensions, permanent makeup.
References
References available upon request.
Timeline
Cosmetologist - Cosmetology
Blanco Cosmetology School
04.2005 - 12.2005
Salon Owner/Operator
Copper Canyon Day Spa
04.1988 - Current
Marathon High School