Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Timeline
Generic
Ljiljana Radovanovic

Ljiljana Radovanovic

Msida

Summary


Dynamic individual with hands-on experience in leadership and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Carer

Care Malta Ltd/ Hila Ltd
09.2022 - Current
  • Improving well-being through personalized care, staff supervision, and compassionate support
  • Overseeing administrative tasks, managing staff schedules, ensuring health regulation compliance, coordinating patient care, and maintaining accurate records for effective communication
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
  • Facilitated communication between patients and healthcare providers, advocating for the best possible care solutions.

Senior care assistant

Care Malta Ltd
02.2020 - 09.2022
  • To monitor health, manage medications, and collaborate with physicians on personalized treatment plans, enhancing care quality for elderly
  • Boosted resident morale through compassionate companionship and active listening to their concerns and stories.
  • Promoted a positive living environment by engaging residents in social activities and maintaining clean, organized spaces.
  • Facilitated smooth transitions between shifts by maintaining detailed documentation of residents'' needs, preferences, and medical history.

Acting senior care assistant

Care Malta Ltd
11.2018 - 09.2022
  • The combination of care assistant and senior care assistant

Health Care Assistant

Care Malta
05.2017 - 11.2018
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.

Maid, housekeeping

Sunny Coast hotel
04.2016 - 09.2016
  • Cleaning service sanitizes rooms, hallways, and work areas, changes sheets, makes beds and handles laundry, manages waste by emptying trash bins and responsibly disposing of garbage, ensuring a spotless finish with thorough vacuuming and floor polishing

Office Manager

XTREME GiNi
03.2013 - 06.2015
  • Specialize in budget development and implementation, collaborating with HR for recruitment within financial limits and coordinating with accounting for smooth transactions while managing office resources effectively
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Organize engaging office events to foster a positive work environment and ensure compliance by introducing new policies and conducting training for new employees
  • Administration service streamlines operations, boosting productivity through efficient planning and management of clerical tasks, bookkeeping, and data storage
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Manicurist

Hair studio by Milos Djordjevic
12.2012 - 06.2015
  • Comprehensive treatments for fingernails and toenails, with skilled technicians cleaning, shaping, and applying vibrant polishes

Receptionist

Hotel Mladost
07.2008 - 10.2012
  • Effective communication within the organization, managing incoming calls and emails, directing them appropriately, ensuring a welcoming environment for visitors, handling postal services, general administrative tasks like photocopying and filing, addressing inquiries, data entry, reporting issues to the office manager, managing car park and hospitality requests, and maintaining a tidy reception area and stationery supplies

Education

Manicure - construction, filling, correction, strengthening and decorating nails

Regular People

Diploma Level 7 -

FASPER (University of Special Education And Rehabilitation of Persons With Special Needs)

Maltese as a foreign language and cultural orientation -

Learning Works

Mental health, support and care -

Learning Works

Management and Leadership -

Learning Works

Award in Work psychology -

Learning Works

Basic Maltese course -

Caremalta Academy
01.2019

IVQ Specialised Diploma in Health Care -

Caremalta Academy
01.2018

IVQ Diploma in Health Care -

Caremalta Academy
01.2015

Skills

  • Excellent written and verbal communication skills
  • Highly organized and efficient
  • Ability to work independently or as part of a team
  • Proven leadership skills and ability to motivate
  • Good command of Microsoft Office tools (Word, Excel, PowerPoint, Internet, etc)
  • Adaptable and flexible
  • Confidentiality and privacy
  • Reliability and punctuality
  • Emotional resilience

Certification

  • First Aid course
  • Tissue viability course
  • SLP training
  • Food handler's course
  • Fire awareness course
  • Moving and handling residents
  • In service

Languages

Serbian
Bilingual or Proficient (C2)
English
Advanced (C1)

Disclaimer

I declare that this curriculum vitae and all supporting documentation are complete, accurate and true and that any Employment Licence issued in my respect will be revoked should evidence to the contrary arise.

Timeline

Lead Carer

Care Malta Ltd/ Hila Ltd
09.2022 - Current

Senior care assistant

Care Malta Ltd
02.2020 - 09.2022

Acting senior care assistant

Care Malta Ltd
11.2018 - 09.2022

Health Care Assistant

Care Malta
05.2017 - 11.2018

Maid, housekeeping

Sunny Coast hotel
04.2016 - 09.2016

Office Manager

XTREME GiNi
03.2013 - 06.2015

Manicurist

Hair studio by Milos Djordjevic
12.2012 - 06.2015

Receptionist

Hotel Mladost
07.2008 - 10.2012

Maltese as a foreign language and cultural orientation -

Learning Works

Mental health, support and care -

Learning Works

Management and Leadership -

Learning Works

Award in Work psychology -

Learning Works

Basic Maltese course -

Caremalta Academy

IVQ Specialised Diploma in Health Care -

Caremalta Academy

IVQ Diploma in Health Care -

Caremalta Academy

Manicure - construction, filling, correction, strengthening and decorating nails

Regular People

Diploma Level 7 -

FASPER (University of Special Education And Rehabilitation of Persons With Special Needs)

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Ljiljana Radovanovic