Summary
Overview
Work History
Education
Certification
Timeline
Generic

Lorraine Lehnerz

Miles City

Summary

A dedicated and accomplished Healthcare Administrator/Center Executive Director with a proven track record of effective leadership and operational management in various healthcare settings. Bringing extensive experience in overseeing skilled/LTC facilities, implementing regulatory compliance, and fostering positive relationships within the community. Eager to leverage my skills in marketing, staff management, and regulatory adherence to contribute to a dynamic healthcare organization's success. Committed to delivering high-quality care, driving operational excellence, and achieving strategic objectives. Seeking a challenging leadership role where I can apply my expertise and continue making significant contributions to the healthcare industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Center Executive Director

Casa Real
10.2023 - Current
  • Marketing and relationship building in the community for a 118-bed facility
  • Managed 102 staff members, overseeing timecards, Kronos setup, and staff education
  • Ensured compliance with CMS and Montana state regulations
  • Accounts payable, worker's compensation reporting, incident report completion
  • Facilitated grievance resolutions for staff, residents, and families
  • Scheduled and participated in new hire orientation program.

Residential Living Director

Holy Rosary Residential Living
08.2022 - 10.2023
  • Oversaw operations of a 54-bed skilled/LTC facility
  • Conducted marketing and relationship building in the community
  • Managed 42 staff members, overseeing timecards, Kronos setup, and staff education
  • Ensured compliance with CMS and Montana state regulations
  • Handled accounts payable, worker's compensation reporting, incident reports
  • Facilitated grievance resolutions for staff, residents, and families
  • Scheduled and participated in new hire orientation program.

Center Executive Director

Genesis HealthCare
07.2021 - 07.2022
  • Managed operations of a 146-bed skilled/LTC facility
  • Conducted marketing and relationship building in the community
  • Oversaw 102 staff members, handling timecards, Kronos setup, and staff education
  • Ensured compliance with CMS and Montana state regulations
  • Managed accounts payable, worker's compensation reporting, incident reports
  • Facilitated grievance resolutions for staff, residents, and families
  • Scheduled and participated in new hire orientation program.

Operations Manager

WMMHC Hope House, Mental Health Crisis House
12.2019 - 07.2021
  • Managed CSW schedule, assisted with Medicaid applications
  • Obtained pre-authorizations for insurance and tracked Medicaid forms
  • Ensured house had necessary supplies and groceries
  • Collaborated with local partners for client care continuity
  • Completed 72hrs and CIRs, worked on timely billing
  • Assisted in new hire orientation.

Nursing Home Administrator

Lantis Enterprises
09.2018 - 09.2019
  • Managed operations of an 85-bed skilled/LTC facility
  • Conducted marketing and relationship building in the community
  • Managed/scheduled 90 staff members, overseeing timecards and staff education
  • Ensured compliance with CMS and Montana state regulations
  • Handled accounts payable, worker's compensation reporting, incident reports
  • Facilitated grievance resolutions for staff, residents, and families
  • Scheduled and participated in new hire orientation program.

Executive Director

Empres Healthcare
03.2015 - 09.2018
  • Managed operations of a 90-bed skilled/LTC facility and a 27-bed ALF
  • Conducted marketing and relationship building in the community
  • Oversaw 102 staff members, handling timecards, Kronos setup, and staff education
  • Ensured compliance with CMS and Montana state regulations
  • Managed accounts payable, worker's compensation reporting, incident reports
  • Facilitated grievance resolutions for staff, residents, and families
  • Scheduled and participated in new hire orientation program
  • Continue the format for other positions, including Interim Executive Director, Executive Director, and MDS Coordinator.

Education

Bachelor's - Health Administration

University of Phoenix
Phoenix, AZ
2011

Certification

Nursing Home Administrator (NHA) in MT and NM.

Timeline

Center Executive Director

Casa Real
10.2023 - Current

Residential Living Director

Holy Rosary Residential Living
08.2022 - 10.2023

Center Executive Director

Genesis HealthCare
07.2021 - 07.2022

Operations Manager

WMMHC Hope House, Mental Health Crisis House
12.2019 - 07.2021

Nursing Home Administrator

Lantis Enterprises
09.2018 - 09.2019

Executive Director

Empres Healthcare
03.2015 - 09.2018

Bachelor's - Health Administration

University of Phoenix
Nursing Home Administrator (NHA) in MT and NM.

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Lorraine Lehnerz