Louise German
Gharghur
Summary
Accomplished professional with expertise in employment legislation and a proven track record in training and development. Demonstrates exceptional multitasking efficiency, confidentiality maintenance, and scheduling coordination. Adept at managing and mentoring teams, with strong skills in conflict resolution and communication. Proficient in Excel, aiming to leverage these competencies to drive organisational success.
Offering strong interpersonal skills and knack for problem-solving. Knowledgeable about employee relations, talent acquisition, and conflict resolution. Ready to use and develop communication, leadership, and organisational skills in [Desired Position] role.
Overview
30
30
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
HR Manager
Kind’s - Auto Sales Ltd
2024.10 - 2026.04
- Overseeing payroll computation, preparation of Employment contracts, Work permit applications, Registration of engagements, terminations and grant applications with Jobsplus.
- Maintaining all employee files.
- Monthly and quarterly payroll/Time and attendance reporting.
- Filtering job applications and conducting interviews.
- Conducting Induction training for all new employees and exit interviews for those who decide to leave the company.
- Managing all employee training requirements with Principals Overseas and organising travel and accommodation.
- Currently working on implementing policies and processes within the HR Department.
- HR Strategy & Policy Implementation
- Led the development and implementation of HR policies and procedures, improving compliance by 100% across all departments.
- Redesigned employee handbook and code of conduct, increasing policy awareness and reducing HR queries by 25%.
- Aligned HR practices with business strategy, supporting organisational growth and scalability.
- HR Systems & Process Optimisation
- Implemented and optimised payroll, leave, and time & attendance systems, reducing administrative workload by 30%.
- Managed payroll system upgrades, ensuring 100% accuracy during transition phases.
- Streamlined HR processes, improving operational efficiency and reducing processing time by 20%.
- Talent Management & Development
- Revamped onboarding and induction programs, reducing new hire ramp-up time by 40%.
- Conducted training needs analysis and implemented development plans, increasing employee productivity by 15%.
- Introduced structured performance management systems, improving appraisal completion rates to 95%.
- Employee Engagement & Culture
- Designed and launched employee engagement initiatives, increasing engagement scores by 20%.
- Implemented feedback mechanisms (surveys, 1:1s), improving employee satisfaction and retention.
- Promoted a positive workplace culture, contributing to a 15% reduction in turnover.
- Compensation, Benefits & Compliance
- Led salary review processes and introduced transparent pay structures, improving employee retention by 10%.
- Evaluated and implemented employee benefits programs, enhancing overall compensation competitiveness.
- Ensured full compliance with employment laws and regulations, maintaining zero compliance breaches.
- HR Analytics & Reporting
- Monitored and analysed HR metrics (turnover, absenteeism), enabling data-driven decision-making.
- Reduced absenteeism by 12% through targeted HR interventions.
- Produced regular HR reports to support senior management and strategic planning.
- Maintained open communication channels with employees, fostered trust within teams.
- Administered payroll operations ensuring timely and accurate payments.
- Handled grievance procedures in line with employment law regulations.
- Collaborated closely with senior leadership team on strategic HR decisions.
- Advised senior management on employee corrective actions.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
Quality Management Responsibilities
2007.01 - 2026.04
- Appointed as Management Representative for the Company’s Quality Management System since 2007.
- Oversaw the implementation and continuous improvement of quality standards across all departments.
- Maintained and updated departmental procedures to ensure compliance with established quality frameworks.
- Coordinated and supervised internal and external audits.
- Reported audit findings and performance updates to the Board, ensuring corrective actions were implemented.
HR Executive
Kind’s - Auto Sales Ltd
2014.11 - 2024.10
- Processed payroll, ensuring accuracy and compliance with relevant regulations.
- Prepared employment contracts and managed work permit applications.
- Handled employee registrations, terminations, and grant applications with Jobsplus.
- Maintained and updated comprehensive employee records and personnel files.
- Produced monthly and quarterly payroll, time, and attendance reports.
- Screened job applications and conducted interviews to support recruitment processes.
- Delivered induction training for new employees and conducted exit interviews.
- Coordinated employee training programmes with overseas principals, including travel and accommodation arrangements.
- Organised regular team building activities for enhanced collaboration and productivity.
HR Executive
Kind’s - Auto Sales Ltd
2014.01 - 2024.01
- Processed payroll, ensuring accuracy and compliance with relevant regulations.
- Prepared employment contracts and managed work permit applications.
- Handled employee registrations, terminations, and grant applications with Jobsplus.
- Maintained and updated comprehensive employee records and personnel files.
- Produced monthly and quarterly payroll, time, and attendance reports.
- Screened job applications and conducted interviews to support recruitment processes.
- Delivered induction training for new employees and conducted exit interviews.
- Coordinated employee training programmes with overseas principals, including travel and accommodation arrangements.
PA to the Directors
Kind’s - Auto Sales Ltd
2007.01 - 2014.11
- Managed day-to-day administrative operations, including document preparation, filing systems, procurement, and employee leave/sick record maintenance.
- Prepared and recorded minutes for Management and Board meetings with accuracy and confidentiality.
- Coordinated international travel arrangements for senior executives, including flights, accommodation, and itineraries.
- Compiled and submitted monthly reports for overseas principals in a timely manner.
- Provided direct administrative support to Directors, General Manager, and Chief Financial Officer.
- Oversaw maintenance and operational requirements of company premises.
- Assisted the Finance Department with invoice processing and postings.
- Supported monthly payment processes and reconciliations.
- Contributed to the preparation of monthly management accounts.
Accounts Clerk & Administration Secretary
Blue Room
2005.01 - 2007.01
- Processing and inputting purchase invoices & sales on a daily basis.
- Handling of incoming cash and responsible for daily bank deposits.
- Book keeping for 3 restaurants, management accounts as well as handling of wages (using Dakar and Technosoft Payroll systems) and work permits.
Administration Secretary
Kind’s - Auto Sales Ltd
2000.01 - 2005.01
- Oversaw day-to-day administrative operations, ensuring efficiency across documentation, procurement, and employee records
- Coordinated marketing and communications, including press releases and advertising campaigns
- Delivered high-level executive support to senior management, facilitating operational effectiveness
- Managed facilities operations, including maintenance and supervision of support personnel
Accounts Clerk
Kind’s - Auto Sales Ltd
1998.01 - 2000.01
- Processing and inputting purchase invoices on a daily basis.
- Handling of incoming cash and responsible for daily bank deposits.
- Maintaining accounts of two minor companies from posting of invoices to the preparation of management accounts.
Shipping Clerk
Kind’s - Auto Sales Ltd
1997.03 - 1998.01
- Preparation of required documents for the importation of vehicles and spare parts to Malta.
- Working out costings of spare parts according to the daily rate of exchange.
- Liaison with Insurance surveyors for any damaged goods received.
Accounts Clerk
Noel Muscat
1996.01 - 1997.01
- Processing of daily purchases/sales invoices of various companies into Sage
- Accountants & Auditors
Education
St. Dorothy’s School
Sliema / Mdina 1982.01 - 1994.01
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Gian Frangisk Abela Upper Lyceum
1994.01 - 1996.01
Skills
- Employment legislation familiarity
- Multitasking efficiency
- Training and Development
- Confidentiality maintenance
- Managing and mentoring
- Scheduling coordination
- Exceptional communicator
- Conflict Resolution
- Excel proficiency
Languages
Mother tongue(s): English & Maltese
Other language: Italian
Self-assessment
Understanding
Listening Reading Spoken interaction Spoken production
English Excellent Excellent Excellent Excellent Excellent
Maltese Excellent Excellent Excellent Excellent Excellent
Italian Excellent Excellent Excellent Excellent Excellent
Certification
2020 - Level 6 Award in HR Governance, Employment Law & GDPR compliance
Personal Information
- Date of birth: 31/01/1978
- Nationality: Maltese
Courses/Seminars
- 2023-2025 - Undergraduate Higher Diploma in Human Resource Management and Development
- 2026-current - Bachelor’s Degree in Human Resource Management and Development (part-time)
- Throughout the years I have attended various seminars and courses conducted by Society Educational Services, Fenech & Fenech, MEA and PricewaterhouseCoopers which were mainly HR/Payroll related, thus keeping myself up to date with current Employment Laws.
Qualifications
- Ordinary Level (University of Malta, University of London & Oxford)
- English Italian
- Maltese French
- Maths Computer studies
- Physics Accounts
- Economics Religion
- English Literature
- Intermediate Level (University of Malta)
- Systems of Knowledge
- Advanced Level (University of Malta)
- English Language & Literature
- Italian Language & Literature
Timeline
HR Manager
Kind’s - Auto Sales Ltd
2024.10 - 2026.04
HR Executive
Kind’s - Auto Sales Ltd
2014.11 - 2024.10
HR Executive
Kind’s - Auto Sales Ltd
2014.01 - 2024.01
Quality Management Responsibilities
2007.01 - 2026.04
PA to the Directors
Kind’s - Auto Sales Ltd
2007.01 - 2014.11
Accounts Clerk & Administration Secretary
Blue Room
2005.01 - 2007.01
Administration Secretary
Kind’s - Auto Sales Ltd
2000.01 - 2005.01
Accounts Clerk
Kind’s - Auto Sales Ltd
1998.01 - 2000.01
Shipping Clerk
Kind’s - Auto Sales Ltd
1997.03 - 1998.01
Accounts Clerk
Noel Muscat
1996.01 - 1997.01
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Gian Frangisk Abela Upper Lyceum
1994.01 - 1996.01
St. Dorothy’s School
1982.01 - 1994.01