Overview
Work History
Education
Skills
Software
Timeline
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Luca Santoro

Luca Santoro

Luqa

Overview

18
18
years of professional experience

Work History

Sales Office Coordinator

Km Malta Airlines
03.2024 - Current
  • Supported sales staff in reaching targets through diligent follow-ups, scheduling appointments, and managing calendars.
  • Balanced multiple deadlines successfully while maintaining a calm, professional demeanor under pressure.
  • Ensured smooth daily operations by troubleshooting technical issues in software programs used within the office.
  • Reduced administrative workload with effective delegation, task prioritization, and time management.
  • Enhanced team collaboration, implementing communication tools and organizing regular meetings.

Sales Office Coordinator

Air Malta
Luqa, Luqa
02.2020 - 03.2024
  • Supported sales staff in reaching targets through diligent follow-ups, scheduling appointments, and managing calendars.
  • Balanced multiple deadlines successfully while maintaining a calm, professional demeanor under pressure.
  • Ensured smooth daily operations by troubleshooting technical issues in software programs used within the office.
  • Optimized office workflow by continuously updating procedures and training materials for new employees.

Executive Director

Valtur
06.2007 - 12.2019
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.

Education

PPL Theory - PPL

European Pilot Academy
Malta
04.2001 -

Master of Arts - Virtual Design

IED
Rome
04.2001 -

High School Diploma -

Imbriani
Avellino
04.2001 -

Skills

Sales presentations

Negotiation techniques

Sales strategy development

Upselling strategies

Sabre central software

Team supervision

Relationship building

Time management

Software

Sabre

Photoshop

Salesforce

Planitas

Amadeus

Illustrator

Timeline

Sales Office Coordinator

Km Malta Airlines
03.2024 - Current

Sales Office Coordinator

Air Malta
02.2020 - 03.2024

Executive Director

Valtur
06.2007 - 12.2019

PPL Theory - PPL

European Pilot Academy
04.2001 -

Master of Arts - Virtual Design

IED
04.2001 -

High School Diploma -

Imbriani
04.2001 -

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Luca Santoro