Sabre
Luca Santoro
Luqa
Overview
18
18
years of professional experience
Work History
Sales Office Coordinator
Km Malta Airlines
03.2024 - Current
- Supported sales staff in reaching targets through diligent follow-ups, scheduling appointments, and managing calendars.
- Balanced multiple deadlines successfully while maintaining a calm, professional demeanor under pressure.
- Ensured smooth daily operations by troubleshooting technical issues in software programs used within the office.
- Reduced administrative workload with effective delegation, task prioritization, and time management.
- Enhanced team collaboration, implementing communication tools and organizing regular meetings.
Sales Office Coordinator
Air Malta
Luqa, Luqa
02.2020 - 03.2024
- Supported sales staff in reaching targets through diligent follow-ups, scheduling appointments, and managing calendars.
- Balanced multiple deadlines successfully while maintaining a calm, professional demeanor under pressure.
- Ensured smooth daily operations by troubleshooting technical issues in software programs used within the office.
- Optimized office workflow by continuously updating procedures and training materials for new employees.
Executive Director
Valtur
06.2007 - 12.2019
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Education
PPL Theory - PPL
European Pilot Academy
Malta 04.2001 -
Master of Arts - Virtual Design
IED
Rome 04.2001 -
High School Diploma -
Imbriani
Avellino 04.2001 -
Skills
Sales presentations
Negotiation techniques
Sales strategy development
Upselling strategies
Sabre central software
Team supervision
Relationship building
Time management
Software
Photoshop
Salesforce
Planitas
Amadeus
Illustrator
Timeline
Sales Office Coordinator
Km Malta Airlines
03.2024 - Current
Sales Office Coordinator
Air Malta
02.2020 - 03.2024
Executive Director
Valtur
06.2007 - 12.2019
PPL Theory - PPL
European Pilot Academy
04.2001 -
Master of Arts - Virtual Design
IED
04.2001 -
High School Diploma -
Imbriani
04.2001 -