Confluence
Ludmila Franko
Training Specialist
San Pawl Il Bahar
Overview
15
15
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Training Specialist
Stakelogic Live
03.2022 - Current
- Delivered group and individual training to game presenters and different departments that require knowledge of Live Casino and gaming products.
- Developed and maintained lesson plans, instructional materials, training handbooks and written practice tests for live casino training courses.
- Developed and executed strategies to improve training programs and operations.
- Contributing to the launch of live casino games
- Developed monthly KPI’s
Hybrid Trainer/Game Show Host
Authentic Gaming LTD
08.2020 - 02.2022
- Presented live casino games
- Delivered group and individual training that require knowledge of Live Casino and gaming products.
- Developed and maintained lesson plans, instructional materials and training handbooks for live casino training courses
Poker Dealer
Aspers Casino
02.2020 - 08.2020
- Delivered smooth game for multiple poker variants during mixed-game events or tournaments.
Dealer/Supervisor
Olympic Casino
12.2011 - 08.2019
- Maintained a fast, smooth game pace by efficiently handling chips, money, and cards in various casino games.
- Trained new dealers in the rules and operation of different games.
- Supervised dealers in blackjack, poker and roulette games.
Poker Dealer
Monte Carlo Poker Club
03.2011 - 07.2011
- Delivered smooth game for multiple poker variants during mixed-game events or tournaments.
Slot Attendant
Bassano
03.2010 - 05.2010
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Troubleshoot machine malfunctions and diagnose root causes.
Education
High School Diploma - Economics
SSOS Tercium
Kosice, Slovakia 09.2011 - 06.2014
Skills
Professionalism
Multitasking
Creative Solution Development
Software
Jira
VNC
Microsoft office
Timeline
Training Specialist
Stakelogic Live
03.2022 - Current
Hybrid Trainer/Game Show Host
Authentic Gaming LTD
08.2020 - 02.2022
Poker Dealer
Aspers Casino
02.2020 - 08.2020
Dealer/Supervisor
Olympic Casino
12.2011 - 08.2019
High School Diploma - Economics
SSOS Tercium
09.2011 - 06.2014
Poker Dealer
Monte Carlo Poker Club
03.2011 - 07.2011
Slot Attendant
Bassano
03.2010 - 05.2010