Luke Saliba

• Developed strong rapport with customers, leading to increased referrals and expanded business opportunities.
• Facilitated seamless communication between banking departments to provide well-rounded service offerings.
• Strengthened client relationships by providing personalized financial advice and addressing individual needs.
• Served as a trusted advisor to clients throughout all stages of their financial journeys, helping them achieve their long-term goals.
• Managed a diverse portfolio of high-net-worth clients, ensuring their financial goals were met.
• Conducted regular reviews of clients" portfolios, making adjustments as needed to optimize performance.
• Built long-lasting partnerships with both corporate partners and individual investors.
• Served as an advisor to clients for credit facilities i.e business loans, home loans and other credit facilities based on their credit worthiness.

• Facilitated meetings and discussions between clients, sales and delivery teams.
• Monitored, followed-up and escalated cases to meet customer response
  commitments.
• Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
• Promoted a positive work environment through open communication, fostering collaboration among team members.
• Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
• Maintained and built close relationships with customers through regular contact and visits

• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Supported legal professionals with organizing their timetables and administrative duties. Started as a summer job in 2017 and worked part time in 2019 serving as a break between my studies

• Enhanced office efficiency by organizing files, managing calendars, and coordinating