LYDIA JEMUTAI KOSGEI
Nairobi
Summary
Dedicated Office Assistant with over 5 years successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of software development and history achieving high data output. Dedicated Office Attendant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Attendant
Easy Coach Transport Service
01.2021 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with budgeting and financial management to keep office operating within budget.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Trained and supervised employees on office policies and procedures.
Office Attendant
Kenya Bus Service
01.2019 - 12.2020
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed daily logs for management review.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Served as corporate liaison for finance, IT, and marketing departments.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Performed wide-ranging administrative, financial and service-related functions.
- Developed and implemented strategies to streamline office operations.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Scheduled and coordinated travel arrangements for office staff members.
- Assisted with budgeting and financial management to keep office operating within budget.
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information
- Completed clerical tasks such as filing, copying, and distributing mail
Education
DIPLOMA - DIPLOMA IN INFORMATION STUDIES
ELDORET NATIONAL POLYTECHNIC
ELDORET KENYA12.2018
High School Diploma -
NGECHEK SECONDARY SCHOOL
ELDORET KENYA12.2013
Skills
- Calendar Management
- Basic Bookkeeping
- Maintaining confidentiality
- Scheduling appointments
- Travel Arrangements
- Mail handling
- Meeting Coordination
- Facility Maintenance
- Filing systems
- Customer Service
- Clerical Support
- Expense Reporting
- Event preparation
- Bookkeeping
- Database Management
Timeline
Office Attendant
Easy Coach Transport Service
01.2021 - Current
Office Attendant
Kenya Bus Service
01.2019 - 12.2020
DIPLOMA - DIPLOMA IN INFORMATION STUDIES
ELDORET NATIONAL POLYTECHNIC
High School Diploma -
NGECHEK SECONDARY SCHOOL
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