Lyn Di Franco
Bozeman
Summary
Dynamic Business Operations Manager with a proven track record at MSU Psychology Department, excelling in financial oversight and strategic leadership. Expert in program management and stakeholder engagement, I have successfully streamlined workflows and enhanced communication systems, driving operational efficiency and fostering a culture of accountability and collaboration.
Overview
23
23
years of professional experience
Work History
Business Operations Manager
MSU Psychology Depaertment
Bozeman
01.2023 - Current
- Lead operational and administrative functions for a multi-layered academic department.
- Oversaw payroll, budget coordination, purchasing, and contract processes to maintain operational integrity.
- Streamlined workflows and strengthened communication systems to enhance efficiency and accountability.
- Liaised with HR, Fiscal Shared Services, Facilities, Web & Digital Design, and College leadership to ensure compliance and operational alignment.
- Support leadership in aligning departmental practices with university policy and strategic priorities.
Neuromuscular Therapy Instructor
Healthworks & Sacred Roots Institutes
Bozeman
01.2014 - 01.2023
- Developed and delivered advanced curriculum that integrated anatomy, physiology, and rehabilitation strategy to enhance student understanding.
- Trained students in assessment, documentation (SOAP), and client-centered care planning to improve client outcomes.
- Cultivated student leadership, clinical reasoning, and professional communication skills to prepare students for successful careers.
Founder & Director
The Perch Massage & Energywork
01.2003 - 01.2023
- Founded and led a holistic wellness and education practice, overseeing a multidisciplinary team of 10+.
- Directed budgeting, staffing, inventory, insurance coordination, and client services to ensure operational efficiency.
- Developed digital systems for scheduling, documentation, and communication to streamline workflow.
- Designed educational programming and online seminars to enhance community engagement in preventive health.
- Fostered a collaborative culture grounded in education, integrity, and long-term client relationships.
Co-Founder & Business Operations
Montana Movers & Shakers
Bozeman
01.2020 - 01.2022
- Co-founded a community-based senior move management service addressing a critical local need.
- Designed operational systems, project management structures, and service delivery workflows to enhance service effectiveness.
- Managed vendor partnerships and contract negotiations, ensuring financial alignment and operational integrity.
- Facilitated communication between families, care facilities, and service providers to promote ethical, client-centered transitions.
- Built organizational practices prioritizing compassion and accountability, fostering a supportive environment for clients and staff.
Education
M.S. - Project Planning & Engineering
Montana Technological University
Butte, MT12.2026
LMT - Medical Massage & Oriental Therapies
Health Works Institute
Bozeman, MT12.2022
B.A. - Quaternity – Premed Focus
Montana State University
Bozeman, MT05.2017
Entrepreneurship & Nonprofit Management Training -
Montana State University
Skills
- Program management
- Financial oversight
- Stakeholder engagement
- Strategic & Operational Leadership
- Entrepreneurial Mindset
- Board governance
- Program evaluation
- Adaptive Problem Solving
Governance And Community Leadership
Board of Directors — Concussion Resource Center, Contribute to strategic oversight and governance alignment., Support mission advancement and organizational sustainability., Provide advocacy perspective rooted in brain injury recovery and education.
Technical And Administrative Skills
- BANNER
- Argos
- CatBooks
- DocuSign
- Smartsheet
- Microsoft 365 Suite (Excel, Teams, SharePoint, Outlook)
- Operational Reporting & Documentation Systems
- Scheduling & CRM Platforms
Timeline
Business Operations Manager
MSU Psychology Depaertment
01.2023 - Current
Co-Founder & Business Operations
Montana Movers & Shakers
01.2020 - 01.2022
Neuromuscular Therapy Instructor
Healthworks & Sacred Roots Institutes
01.2014 - 01.2023
Founder & Director
The Perch Massage & Energywork
01.2003 - 01.2023
M.S. - Project Planning & Engineering
Montana Technological University
LMT - Medical Massage & Oriental Therapies
Health Works Institute
B.A. - Quaternity – Premed Focus
Montana State University
Entrepreneurship & Nonprofit Management Training -
Montana State University