Maci Welch
Great Falls
Summary
Dedicated and focused professional with experience in sales, management, and customer service. Educated in business and commerce accompanied with knowledge in digital marketing, optimizing business efficiency, and improving digital storefronts. Works and communicates very well with others as well as helps maintain a positive work environment that supports overall business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
East Fork Anglers
03.2024 - 11.2024
- Maintained the storefront and ran the POS system.
- Imputed available products with descriptions onto the website and resolved existing issues, as well as kept an up to date fishing report.
- Maintained inventory and helped process orders.
- Interacted with customers daily and helped with their selection of flies and other products based on the current season and hatches.
Sales Representative
Club Pilates
11.2023 - 02.2024
- Schedule clients into classes for private and group sessions.
- Sign up new clients and assist in picking the appropriate memberships as well as sales on any products offered in the studio.
- Maintain the studio and storefront along with making phone calls and sending emails to follow up on potential clients and leads.
Barista
Dutch Bros
03.2022 - 02.2023
- Interpreted and completed customer’s orders while displaying a positive and inviting attitude.
- Carried out orders in an efficient manner in order to increase customer satisfaction and adhere to company values.
- Helped maintain the shop and stock products as well as contributing to a positive working environment with energetic employee morale.
Cashier
West Marine
04.2018 - 10.2018
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
Education
Bachelor of Science - Business Administration
The University of Alabama
Tuscaloosa, AL12.2021
Skills
- POS systems
- Shopify storefront
- Customer assistance
- Digital Marketing
- Business operations
- Product recommendations
- Critical thinking
- Excellent communication
Certification
Google Digital Garage, The Fundamentals of Digital Marketing Certificate
Timeline
Manager
East Fork Anglers
03.2024 - 11.2024
Sales Representative
Club Pilates
11.2023 - 02.2024
Barista
Dutch Bros
03.2022 - 02.2023
Cashier
West Marine
04.2018 - 10.2018
Bachelor of Science - Business Administration
The University of Alabama
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