Mack Schicktanz

• Facilitated property showings, ensuring an engaging experience for potential buyers.
• Conducted market research to identify trends and inform pricing strategies.
• Assisted clients in navigating real estate documentation and processes efficiently.
• Managed client relationships, providing exceptional service throughout transaction processes.
• Negotiated contracts, securing favorable terms for clients while adhering to legal standards.
• Analyzed property values and market conditions to advise clients on investment opportunities.
• Collaborated with mortgage brokers and inspectors to streamline transaction timelines and outcomes.
• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

• Directed strategic initiatives to enhance organizational performance and drive growth.
• Cultivated relationships with stakeholders to align business objectives and foster collaboration.
• Implemented innovative solutions to optimize operational efficiency across multiple departments.
• Led cross-functional teams in developing and executing long-term business strategies.
• Oversaw financial planning, budgeting, and resource allocation for sustainable growth.
• Enhanced corporate governance practices to ensure compliance and mitigate risks.
• Spearheaded market analysis efforts to identify new opportunities for expansion and investment.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Streamlined business processes, resulting in increased operational efficiency across all departments.

• Instructed diverse skill levels in skiing techniques, ensuring safety and enjoyment for all participants.
• Demonstrated effective communication skills to foster a positive learning environment among students.
• Adapted teaching methods based on individual student needs and feedback to optimize performance.
• Monitored student progress, providing constructive feedback to facilitate skill development and confidence.
• Led group sessions, fostering teamwork and encouraging peer support among participants during lessons.
• Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.

I

• Maintained equipment readiness by inspecting and preparing gear for use.
• Engaged in continuous learning of skiing techniques and teaching strategies, earning my level 3 PSIA certification in alpine and a level 2 certification in telemark.
• Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
• Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
• Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
• Assisted students with ski techniques to enhance learning experience.

• Processed customer transactions efficiently using point-of-sale (POS) system.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Assisted customers with product inquiries, ensuring accurate information and support.
• Handled cash management duties, including balancing registers at end of shifts.
• Trained new team members on cash register operations and customer service protocols.
• Managed returns and exchanges, adhering to company policies for customer satisfaction.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.