MADISON POTTER
Florence
Summary
Resourceful professional with expertise in delivering exceptional customer service in fast-paced environments. Demonstrated success in enhancing team performance through effective organization and collaboration. Proven track record of driving community engagement and fostering a positive service atmosphere. Committed to aligning with employer goals through reliability and responsiveness.
Overview
5
5
years of professional experience
Work History
Barista
Funk It Coffee & Thrift
Missoula
08.2025 - Current
- Prepared and served diverse coffee beverages to customers with precision.
- Maintained organized coffee preparation areas to enhance service efficiency.
- Managed cash register transactions and processed customer payments efficiently.
- Collaborated with team members to provide timely service during peak hours.
- Displayed calm demeanor to effectively manage high-volume periods and special events.
- Organized workspace to facilitate easy access to resources and products.
Head Volleyball Coach
Montana Volleyball Academy
Misoula
01.2026 - 05.2026
- Coordinated practice schedules to maximize team readiness and performance during competitions.
- Implemented game strategies based on thorough opponent analysis and team strengths.
- Developed training programs to enhance player skills and techniques, fostering individual and team growth.
- Led workshops on sportsmanship and teamwork, promoting a positive culture among players and staff.
Volleyball Referee
MOA
Missoula
08.2023 - 10.2025
- Officiated volleyball matches, ensuring adherence to game rules and regulations.
- Ensured game fairness through precise interpretation and enforcement of volleyball rules and regulations.
- Monitored player behavior, addressing violations to maintain fair play standards.
- Delivered constructive feedback to players on rule infractions, facilitating their understanding to prevent similar situations in future games.
- Communicated effectively with players and coaches regarding game decisions and conduct.
Organizer/Make Orders
Browns Fireworks
Wye
05.2021 - 07.2025
- Managed inventory and prepared customer orders to ensure timely onsite deliveries.
- Managed inventory and organized supplies for upcoming shows and demonstrations.
- Coordinated logistics for fireworks displays and events across various locations.
- Performed physical labor while training seasonal staff to enhance team readiness.
- Assisted in training new staff on safety protocols and equipment handling procedures.
Head Volleyball Coach
North West Montana Volleyball Club
Kalispell
01.2024 - 05.2025
- Cultivated team culture, sportsmanship, and player development through effective leadership, contributing to athlete growth.
- Developed training programs to enhance player skills and teamwork.
- Coordinated practice schedules and game strategies for competitive teams.
- Mentored assistant coaches to improve coaching techniques and team management.
- Established community connections through outreach and promotion of volleyball program, enhancing local support.
Barista
City Brew
Kalispell
07.2024 - 04.2025
- Delivered exceptional customer service and managed POS systems while supporting opening/closing tasks and maintaining cafe cleanliness.
- Crafted high-quality beverages while efficiently multitasking in fast-paced environment.
- Prepared and served a variety of coffee beverages to customers.
- Operated espresso machines and grinders to ensure quality beverage preparation.
- Maintained cleanliness and organization of the coffee shop environment.
Bakery Worker
Trapper Peak Coffee Shop
Stevensville
08.2023 - 08.2023
- Prepared and baked a variety of pastries and bread daily.
- Prepared and packaged baked goods, ensuring food safety standards for gluten-free and allergen-sensitive items.
- Operated baking equipment following safety and health guidelines.
- Managed inventory of baking supplies and ingredients efficiently.
- Arranged product displays to improve visual appeal and increase customer engagement.
Education
Associate of Arts - Culinary Arts
Flathead Valley Community College
Kalispell Montana05-2025
Skills
- Barista training
- Food safety and sanitation
- Allergen awareness
- Customer service
- Customer engagement
- Fast-paced service
- Customer responsiveness
- Effective communication
- Time management
- Collaborative service
- Team motivation
- Positive attitude
Timeline
Head Volleyball Coach
Montana Volleyball Academy
01.2026 - 05.2026
Barista
Funk It Coffee & Thrift
08.2025 - Current
Barista
City Brew
07.2024 - 04.2025
Head Volleyball Coach
North West Montana Volleyball Club
01.2024 - 05.2025
Volleyball Referee
MOA
08.2023 - 10.2025
Bakery Worker
Trapper Peak Coffee Shop
08.2023 - 08.2023
Organizer/Make Orders
Browns Fireworks
05.2021 - 07.2025
Associate of Arts - Culinary Arts
Flathead Valley Community College