Sport, travelling , reading, swimming
Mahesh kumar Thapa
Mellieħa,Malta
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
Work History
Room attendant
Behavior hotel limited
Mellieħa, Malta
08.2023 - Current
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
- Reported on check-outs and room vacancies to maintain accurate occupancy records.
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Delivered extra linen and toiletries to meet guest needs.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
Sales assistant
Bhatbhateni Supermarket
Kathmandu , Nepal
01.2018 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Sales Associate
Red tag
Jeddah , Saudi Arabia
06.2014 - 09.2016
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
+2 - Education
Godawari vidya mandir higher secondary school
Itahari03.2010
Slc -
Little flowers English boarding school
Itahari 06.2008
Skills
Communication
Interests
Timeline
Room attendant
Behavior hotel limited
08.2023 - Current
Sales assistant
Bhatbhateni Supermarket
01.2018 - 11.2022
Sales Associate
Red tag
06.2014 - 09.2016
+2 - Education
Godawari vidya mandir higher secondary school
Slc -
Little flowers English boarding school
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