Makenna Meyer
Billings
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Farmers
02.2025 - Current
- Developed customized insurance plans to meet client needs
- Provided expert guidance on policy coverage options, ensuring clients understood terms and benefits.
- Cultivated strong client relationships through regular follow-ups and personalized service initiatives.
- Streamlined claims processing procedures, reducing turnaround times and improving client satisfaction rates.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Cross-sold insurance products to existing clients to reach sales targets.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Generated leads through cold-calling, networking and other outreach methods.
House Cleaner
Lemon & Lavender Cleaning
10.2024 - 01.2025
- Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
- Maintained high standards of cleanliness and attention to detail in all assigned tasks
- Utilized various cleaning tools and equipment effectively to achieve optimal results
- Collaborated with clients to understand their specific cleaning needs and preferences
- Communicated effectively with team members to coordinate schedules and ensure smooth workflow
Cleaner
Puritan Cleaning Professionals
09.2024 - 10.2024
- Managed inventory of cleaning supplies, restocking as needed to ensure uninterrupted service
- Performed thorough cleaning and sanitization of commercial spaces, including offices, retail stores, and warehouses
- Followed established safety protocols and procedures at all times during the cleaning process
- Completed assigned tasks within specified timeframes while meeting quality standards
- Responded quickly to emergency clean-up situations such as spills or accidents
Receptionist/Bookkeeper
TOWN AND COUNTRY
07.2024 - 08.2024
- Greeted and helped customers
- Took incoming calls and directed them or Put the incoming orders into system
- Imported daily books for stores and casinos
- Filled out fuel tickets
Receptionist
Kampgrounds of America
12.2019 - 07.2024
- Filled in for receptionist during lunch and when needed
- Took incoming calls for the home office
Shipping Facility Supervisor
Kampgrounds of America
12.2019 - 07.2024
- Supervised all shipping activities, insured the successful fulfillment of multiple daily orders
- Maintain precise inventory record
- Skilled in managing shipments through different shipping platforms, such as FedEx, UPS, USPS and send pro
- Maintain cleanliness and functionality of the shipping facility
- Shipped and fulfilled orders from 500+ campgrounds
- Delivered and sorted home office mail
Accounting Assistant
Kampgrounds of America
11.2021 - 03.2022
- Coded invoices to maintain organized an accurate record
- Assisted in preparation of monthly financial statement reports
- Enter data into accounting software programs
- Managed daily bookkeeping functions
- Produced report
Greenhouse Manager
Sylvan Nursery & Landscaping
05.2018 - 09.2018
- Maintained and managed weekly greenhouse plant watering
- Controlled weeds and other potential hazards in the greenhouse environment
- Maintain accurate records of plant inventory
- Scheduled regular maintenance tasks, such as cleaning, benches floors, walls, and other equipment
- Conducted regular inspections of plants to identify pest or diseases
- Enhanced folio appearance by eliminating dead foliage through consistent trimming
Education
Associate of Applied Science - Accounting
Montana State University
Billings, MT12-2025
No Degree -
Billings West High School
Billings, MT05.2021
Skills
- Detail-oriented data management
- Quick Learner
- Customer service
- Quotes and sales
- Client relations
- Account management
- Policy renewals
- Accounting
- Bookkeeping
- Shipping & receiving
- FedEx Ship Manager
- Order fulfillment
- Organization
- Multitasking
- Plant Management
- Residential Cleaning
- Commercial cleaning
Certification
Property & Casualty License
Timeline
Insurance Agent
Farmers
02.2025 - Current
House Cleaner
Lemon & Lavender Cleaning
10.2024 - 01.2025
Cleaner
Puritan Cleaning Professionals
09.2024 - 10.2024
Receptionist/Bookkeeper
TOWN AND COUNTRY
07.2024 - 08.2024
Accounting Assistant
Kampgrounds of America
11.2021 - 03.2022
Receptionist
Kampgrounds of America
12.2019 - 07.2024
Shipping Facility Supervisor
Kampgrounds of America
12.2019 - 07.2024
Greenhouse Manager
Sylvan Nursery & Landscaping
05.2018 - 09.2018
Associate of Applied Science - Accounting
Montana State University
No Degree -
Billings West High School