Manita Gurung
10, Enotria Crt, Fl 2B , Cirku Msida
Summary
Proven to enhance workplace efficiency and customer satisfaction, my tenure at Himalayan Java showcased my ability to manage high customer volumes and maintain cleanliness, demonstrating key skills in multitasking and quality control. Leveraging reliability and strong organizational skills, I consistently met tight deadlines without compromising service quality.
Overview
10
10
years of professional experience
Work History
Cleaner
Ozo Group
06.2018 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Waiter and Barista
Himalayan Java
02.2015 - 05.2018
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
SLC (School Leaving Certificate) -
Kanchanjunga English Secondary School
Birtamod, Nepal+2 (Intermediate Level) -
Kanchanjunga English Secondary School
Birtamod, NepalSkills
- Reliability and punctuality
- Customer Service
- Cleaning and sanitizing
- Multitasking
- Organizational Skills
- Teamwork and Collaboration
- Quality Control
Languages
Nepali
Native language
English
Intermediate
B1
Timeline
Cleaner
Ozo Group
06.2018 - Current
Waiter and Barista
Himalayan Java
02.2015 - 05.2018
SLC (School Leaving Certificate) -
Kanchanjunga English Secondary School
+2 (Intermediate Level) -
Kanchanjunga English Secondary School
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