María Salerno
San Gwann
Summary
I am a self motivated and committed professional person, with excellent communication skills and passionate about my work. Knowledgeable about program referrals, paperwork coordination, and recordkeeping. Good relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Student Services Assistant
Institute of English Language Studies
05.2023 - Current
- Assist students with Visa related issues
- Collected and process student data, analysis of statistics, and reports.
- Coordination of lunches and breakfast.
- Issue student ID card.
- Monitor attendance record.
- Resolve student, housing, recruiting agency issues.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Child Minder
Au Pair
09.2021 - 04.2022
- Teach basic Spanish language.
- Assist with homework assignments.
- Educational games.
- Outdoor activities and environmental care.
- Developed strong relationships with families.
- Developed age-appropriate activities and crafts to engage children.
- Administered first aid when needed.
- Encouraged children to develop healthy social and emotional skills.
Community Health Worker
Intra Health project
09.2019 - 12.2020
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Promoted access to healthcare services.
- Monitor patient´s health status.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Collaborated with external organizations to coordinate health and social services.
- Support pharmacies.
- Connected families with necessary social services.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
Community Health Worker
Intra Health Capacity Project
02.2018 - 09.2019
- Collect personal information from the patients
- Build monthly reports on patient and clinic data
- Contact and monitor patients
- Assign patients to different areas according to their needs
- Train others health professional
- Conducted home visits to assess living conditions, provided recommendations for safety improvements.
- Implemented evidence-based practices in health promotion activities.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Monitored and documented participants' progress toward individualized health goals.
- Developed educational materials tailored to specific population needs, ensuring clarity and relevance for maximum impact on public health initiatives.
Education
Higher Education Internship -
Universidad Especializada De Las Americas
11.2022
Higher Education -
Universidad Especializada De Las Americas
05.2022
Health Educator -
Universidad Especializada de las Americas
02.2020
Skills
- Strong Organization
- Office Administration
- Higher Education Knowledge
- Academic advising
- First Aid Certification
Languages
English
Portuguese
Honoursandawards
- 2020, English language scholarship, IFARHU
- 07/12/2020, Postgraduate Education Scholarship, Universidad Especializada De Las Americas
Personal Information
- Date of Birth: 08/27/1997
- Nationality: Italian
Volunteer Experience
2019, 2020, Health Educator, AID FOR AIDS Panama, Helping and teaching children and parents, through books, and games
Timeline
Student Services Assistant
Institute of English Language Studies
05.2023 - Current
Child Minder
Au Pair
09.2021 - 04.2022
Community Health Worker
Intra Health project
09.2019 - 12.2020
Community Health Worker
Intra Health Capacity Project
02.2018 - 09.2019
Higher Education Internship -
Universidad Especializada De Las Americas
Higher Education -
Universidad Especializada De Las Americas
Health Educator -
Universidad Especializada de las Americas
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