Travelling
Margaret Abela Vella
Front Office Assistant
123, Triq L-Arznell,Marsaxlokk
Summary
- Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
- Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
39
39
years of professional experience
5
5
Languages
Work History
Production Operative & Junior Supervisor
Baxter
02.1985 - 04.1991
- Assembled medical equipment.
- Inspected and adjusted work performed to meet expectations.
- Made sure that products were produced on time and are of good quality.
- Assembled and tested various products to meet production requirements and quality control standards.
- Participated in regular meetings with team members to discuss production updates.
Security Finishing Operator
Thomas De La Rue
04.1991 - 09.2017
- Single bank note inspection
- Guilliotine assistant (assembling packets into packets for inspectio).
- Packing ( packing of inspected bank notes to deliver to customer)
- Tenning on machine (inspection of numbers while bank note still in production).
- Assisted in training new employees, ensuring they quickly became proficient in their roles as Finishing Operators.
Nota Master Technician
Crane Currency
09.2017 - 04.2022
- Set a computerized inspection programme and once in process try to reduce the waste while still maintaining good quality.
- Make sure that operators work as per the standard operating procedures and the health and safety regulations.
Sales Representative
Jon David Uniform Company
04.2022 - 11.2022
- Helped customers do the best choice for their reqirments
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Card Operations Officer
HSBC Malta
11.2022 - 10.2023
- Settlements of card transactions
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
Front Desk Receptionist
Dr Joe Cilia
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handle sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Collect payments.
- Manage phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Zejtun Girls'Secondary School
Zejtun07.1984
Marsaxlokk Primary School
Marsaxlokk06.1973
Skills
Adaptability and Flexibility
Listening Skills
Accomplishments
- Trained in Health and Safety
- Trained in Diversity and Inclusion
Interests
Swimming
Reading
Timeline
Front Desk Receptionist
Dr Joe Cilia
10.2023 - Current
Card Operations Officer
HSBC Malta
11.2022 - 10.2023
Sales Representative
Jon David Uniform Company
04.2022 - 11.2022
Nota Master Technician
Crane Currency
09.2017 - 04.2022
Security Finishing Operator
Thomas De La Rue
04.1991 - 09.2017
Production Operative & Junior Supervisor
Baxter
02.1985 - 04.1991
Zejtun Girls'Secondary School
Marsaxlokk Primary School