Maria Esther Mifsud

I am writing to provide a detailed overview of my professional experience as a Retail Advisor at Murano Lightings in Ħaż-Żebbuġ, Malta, where I have been employed since June 2022.

In this role, I am responsible for comprehensive shop operations, which includes the crucial tasks of opening and closing the store, managing stock control, and ensuring appealing product displays. A significant part of my work involves providing tailored customer support, focusing on understanding individual customer needs to ensure high satisfaction and foster repeat business. I also accurately handle all transactions and maintain meticulous records for accountability. Throughout my tenure, I have consistently upheld professional standards of punctuality, efficiency, and overall service quality.

This experience has equipped me with strong organizational skills, a customer-centric approach, and a proven ability to manage daily retail operations effectively.

My experience as a Security Officer at JF Security Services, Malta International Airport, from November 2009 to November 2011, provided me with a comprehensive skill set in security enforcement, risk management, and maintaining a safe environment.

During my tenure, I was responsible for enforcing stringent security procedures and diligently monitoring access points in strict adherence to airport regulations. I regularly conducted thorough inspections, proactively identified potential risks, and responded swiftly and effectively to any incidents that arose. Furthermore, I consistently provided professional and courteous support to both passengers and staff, ensuring a positive experience while upholding security standards. A key aspect of my role also involved effective collaboration with airport authorities to consistently maintain safety, compliance, and overall order within a high-stakes environment.

I am confident that my proven ability to uphold security protocols, respond to critical situations, and work collaboratively will make me a valuable asset to your team. I am eager to discuss how my background and qualifications align with the requirements of this role.