Maria Grazia Vizzari
Hal Gharghur, Malta
Profilo professionale
I am a professional with experience in managing legal documentation and using CRM systems, with solid expertise in the financial sector. I stand out for my strong leadership and problem-solving skills, and I have successfully coordinated certification processes, helping to improve client communication and optimize business relationships.
I am reliable and highly motivated to grow professionally; I handle assigned tasks with accuracy and determination, valuing feedback from colleagues and supervisors with a continuous improvement mindset. I possess excellent communication skills and a good command of IT and management tools.
Panoramica
14
14
years of professional experience
Esperienza lavorativa
Master Administration
GCC7-Services LTD.
Malta
11.2023 - 04.2026
- Led comprehensive administrative operations to streamline workflow and enhance organizational efficiency in sales finance environments.
- Managed vendor relationships and negotiated contracts to optimize cost savings and service quality within administrative functions.
- Developed and maintained detailed financial records and reports, facilitating informed decision-making for sales finance executives.
- Coordinated cross-functional teams to support sales finance initiatives, ensuring timely completion of projects and adherence to compliance standards.
Quality Services Malta LTD.
- 08.2022
- Manage client communications to clarify documentation for ISO Certification bids.
- Verify all submitted documents to ensure compliance with certification standards.
- Coordinate the certification process to facilitate timely issuance.
- Maintain accurate records to support audit and compliance requirements.
Customer Care
ZP Services LTD.
04.2015 - 11.2016
- Led a team to improve customer service for Vodafone product inquiries.
- Monitored team performance to enhance service quality and efficiency.
- Resolved customer issues promptly to maintain satisfaction levels.
- Trained staff on communication skills and product knowledge.
Customer Care
Armani Clothes shop.
01.2012 - 11.2014
- Provided attentive customer service to enhance shopping experiences.
- Handled customer inquiries and resolved complaints effectively.
- Maintained product knowledge to assist customers accurately.
- Supported sales goals through personalized client engagement.
Istruzione
High School - Advertising Graphics and Photography
Artistic high school
CittanovaDegree in Law - undefined
Università degli studi di Messina
Competenze
- Legal Documentation Management
- Client Communication
- Certification Process Coordination
- Customer Relationship Management (CRM)
- Team Leadership
- Problem Solving
- Team management
LANGUAGES
English | Advanced
French | Advanced
Italian | Native
Cronologia
Master Administration
GCC7-Services LTD.
11.2023 - 04.2026
Customer Care
ZP Services LTD.
04.2015 - 11.2016
Customer Care
Armani Clothes shop.
01.2012 - 11.2014
Quality Services Malta LTD.
- 08.2022
Degree in Law - undefined
Università degli studi di Messina
High School - Advertising Graphics and Photography
Artistic high school