Mariah Jay
Butte
Summary
Developed comprehensive skills in customer-focused environment, ensuring accurate financial record management and exceptional guest service. Demonstrated ability to handle complex tasks efficiently and maintain high level of accuracy under pressure. Seeking to transition these skills into new field, bringing strong foundation in organization and customer relations.
Overview
5
5
years of professional experience
Work History
Night Auditor
Copper King Hotel & Convention Center
11.2024 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
City Carrier Assistant
USPS
07.2023 - 11.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
Delivery Driver
Doordash
08.2021 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
City Carrier Assistant
USPS
11.2019 - 08.2022
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
Education
Diploma -
Butte High School
06.2015
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Punctual and dependable
- Decision-making
- Time management
- Customer service
- Analytical thinking
Timeline
Night Auditor
Copper King Hotel & Convention Center
11.2024 - Current
City Carrier Assistant
USPS
07.2023 - 11.2024
Delivery Driver
Doordash
08.2021 - 07.2023
City Carrier Assistant
USPS
11.2019 - 08.2022
Diploma -
Butte High School
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