Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Personal Information
Certifications
Hobbies and Interests
Timeline
Generic
Marika Bugeja

Marika Bugeja

Gzira

Summary

Adept at enhancing patient satisfaction and streamlining provider schedules, my tenure at 518 Pharma Ltd equipped me with exceptional organizational and interpersonal skills. By innovatively managing appointments and patient inquiries, I significantly contributed to the clinic's efficiency. My expertise in customer service and problem-solving consistently improved office operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinic Receptionist/Pharmacy Assistant

518 Pharma Ltd
10.2022 - Current
  • Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
  • Called patients to remind of upcoming appointments and help schedule testing for off-site services.
  • Comforted patients by anticipating patients' anxieties and answering patients' questions.
  • Greeted patients, scheduled appointments and maintained records and accounts.

Education

Secondary School -

Kan Pawl Pullicino
Rabat

Skills

  • Skills
  • Customer Service -
  • Telephone Skills -
  • Organizational Skills -
  • Interpersonal Skills -
  • Scheduling Skills -
  • Problem Solving

Software

ECDL Certificate

Languages

Maltese
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual

Certification

ECDL

Personal Information

Title: Clinic Receptionist/Pharmacy Assistant

Certifications

04-2022

Hobbies and Interests

Drama, Reading,Swimming, Cooking, Travelling,

Timeline

Clinic Receptionist/Pharmacy Assistant

518 Pharma Ltd
10.2022 - Current

Secondary School -

Kan Pawl Pullicino

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Marika Bugeja