Marisa Szabad
Missoula
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with great capacity to learn and apply new skills. Committed to using these qualities to drive the team to success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Krieg Chiropractic Center
11.2022 - Current
- Answer phones to respond to patient questions, provide information and schedule appointments.
- Help prepare examination rooms with necessary equipment, promoting efficient appointment flow.
- Educate patients when necessary on chiropractic care benefits, as well as massage and acupuncture benefits resulting in increased referrals and new clients.
- Inputting patient data into computer system using chirotouch software and check information for completeness and accuracy.
- Greet patients warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintain strict HIPAA regulations, protecting sensitive patient information.
- Gather forms and copy insurance cards to collect patient information for billing purposes.
- Working both patient check-in and check-out processes, minimizing wait times and improving overall patient satisfaction.
Patient Access Specialist
R1 Rcm
02.2022 - 11.2022
- Answered incoming calls, scheduled appointments and filed medical records.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic information.
- Provided excellent customer service to patients and medical staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Patient Care Technician
Fresenius Medical Care Dialysis
02.2021 - 02.2022
- Performed Dialysis treatments to patients.
- Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
- Documented patient information and care activities in electronic health record.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Patient Access Specialist
Element Physical Therapy
10.2020 - 02.2021
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
- Processed payments using cash, check, and credit cards, maintaining accurate records of payments.
- Answered incoming calls, scheduled appointments and filed medical records.
Chiropractic Assistant, Spinal Decompression Tech
Munroe Chiropractic
09.2018 - 10.2020
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Input patient data into computer system using Chirotouch software and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Participated in regular staff meetings to discuss practice improvement.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed administrative tasks by maintaining inventory, ordering supplies.
- Maintained cleanliness in treatment and waiting areas, ensuring safe space for patients.
- Increased patient retention by following up on treatments and encouraging future appointments.
- Performed Spinal Decompression on patients, and writing soap notes for their treatments.
Education
Associate of Applied Science - Registered Medical Assisting
University of Montana
Missoula05-2025
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Data entry efficiency
- Patient flow management
- Patient relations
- Patient care
- Vitals collection and documentation
Timeline
Chiropractic Assistant
Krieg Chiropractic Center
11.2022 - Current
Patient Access Specialist
R1 Rcm
02.2022 - 11.2022
Patient Care Technician
Fresenius Medical Care Dialysis
02.2021 - 02.2022
Patient Access Specialist
Element Physical Therapy
10.2020 - 02.2021
Chiropractic Assistant, Spinal Decompression Tech
Munroe Chiropractic
09.2018 - 10.2020
Associate of Applied Science - Registered Medical Assisting
University of Montana