Marlee Richter
Florence
Summary
Over 5 years of clerical administrative experience, and over 10 years of excellent customer service. A breakdown of my skills includes multi-tasking, data entry, 60 wpm, 10-key, time management, and strong attention to detail. I am an adaptive learner, organized, punctual and possess strong work-ethics. I am authorized to work in the US for any employer.
Overview
11
11
years of professional experience
Work History
Customer Care Coordinator
HomeRiver Group Property Management
Missoula
05.2020 - Current
- Respond to high volumes of customer inquiries via email
- Process online rental applications
- Advertising and posting of rental properties
- Answering, and directing phone calls
- Scheduling showings
- Scanning and filing
- Training new employees
- Assisting walk-ins
- Data entry
- Mail Sorting
- Tedious tasks
- Programs used include Appfolio, Propertyware, Tenant Turner, Salesforce, Google Drive, Microsoft Word, Excel, Gmail, Zoom, and Craigslist.
Customer Service Representative
Allegiance Benefit Plan Management
Missoula
06.2019 - 09.2019
- Took calls from members and providers.
- Explain the breakdown of claims and log each call when complete.
Cashier
Gary and Leo's IGA
Florence
03.2017 - 06.2019
- Fast and efficient in the Service Center
- Counted cash drawers
- Stocked shelves
- Trained new employees.
Sales Associate
ReStyle Clothing Exchange
Missoula
03.2015 - 12.2015
- Assisted the owner
- Sorted clothes
- Tagged and put items in their correct place
- Occasionally cashiered
- Daily store cleaning.
Barista
Starbucks (Target)
Madison
11.2014 - 11.2015
- Opened and closed the store
- Took customers' orders
- Cashiered
- Made multiple coffees orders at once
- Trained new employees
- Trained in ordering inventory
- Required to multi-task.
Education
Diploma -
Sentinel High School
Missoula, MT01.2013
Skills
- Organization
- Typing
- Data Entry
- Teamwork
- Leadership
- Communication
- Critical Thinking
- Adaptability
- Reliable
- Interpersonal
- Time Management
- Email communication
- Data entry
- Attention to detail
- Scheduling appointments
- Multitasking Capability
- Self motivation
- Positive Language Use
Timeline
Customer Care Coordinator
HomeRiver Group Property Management
05.2020 - Current
Customer Service Representative
Allegiance Benefit Plan Management
06.2019 - 09.2019
Cashier
Gary and Leo's IGA
03.2017 - 06.2019
Sales Associate
ReStyle Clothing Exchange
03.2015 - 12.2015
Barista
Starbucks (Target)
11.2014 - 11.2015
Diploma -
Sentinel High School