I am excited about the opportunity to contribute to your team.
With a positive attitude, people orientation and a lot of experience I am confident in successful cooperation with you
-Providing high-level service for special occasions such as brunches, lunches, and celebration events.
-Paper work : sending e-mails, letters , booking hotels and tickets, answering calls
-Purchasing products for the events
- Organizing and decorating spaces for special events
-Translating letters (from English to Ukrainian/Russian).
-Working as an interpreter during Zoom calls.
-Working as an interpreter during meetings and conferences.
-Friendly meeting of the guests as they enter, providing them menus, and answering initial questions
-Working with reservations and waiting list in the 'Reserve Out' system
-Engaging with guests to ensure they're happy with food and service
-Responding to complaints and helping to solve them
-Providing great customer service
-Providing high-skill training for newbies
-Providing high service for VIP guests.
-Organizing effective work flow of the waiters
-Working with suggestions and complaints of the guests in order to provide excellent dining experience.
Calendar Management
Client Relations
Customer Service
Strong Communication Skills