Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Mason Mizell

Missoula

Summary

Strategic operations and safety leader with a proven track record of optimizing high-volume logistics, workforce performance, and risk management at Amazon. A former U.S. Army Sergeant and Combat Medic, I bring operational discipline, mission-driven leadership, and an uncompromising focus on safety and compliance to fast-paced environments.

Specializing in Lean Six Sigma, OSHA compliance, and risk mitigation, I have eliminated operational waste, reduced injury rates, and implemented proactive safety protocols while leading high-performing teams to exceed Critical Pick Time (CPT) and productivity goals. Known for fostering a culture of accountability, engagement, and safety, I drive exceptional results in high-pressure logistics operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Amazon
Missoula
01.2025 - Current
  • Drive operational efficiency by managing end-to-end workflows, ensuring orders are processed and staged within Critical Pick Time (CPT) to meet customer expectations.
  • Lead and develop front-line associates (AAs), providing coaching and performance feedback to maintain engagement, accuracy, and productivity during shifts.
  • Monitor and analyze key performance metrics (KPMs), optimizing labor allocation, workflow efficiency, and throughput in a fast-paced, high-volume delivery station.
  • Enforce Amazon’s safety culture, conducting risk assessments, incident investigations, and proactive safety audits to minimize injuries and maintain OSHA compliance.
  • Partner with cross-functional teams (Safety, Loss Prevention, Ops Integration, HR) to improve process efficiencies, mitigate bottlenecks, and enhance station performance.
  • Resolve real-time operational challenges, adjusting workflows and troubleshooting disruptions to ensure CPT adherence and last-mile logistics success.
  • Balance production goals with associate well-being, fostering a culture of accountability, recognition, and continuous improvement while reducing attrition.
  • Adapt to dynamic workflow demands, adjusting labor plans for volume surges, seasonal peaks, and unforeseen operational changes to maintain on-time deliveries.
  • Ensure policy compliance and performance management, handling HR escalations, disciplinary actions, and coaching while reinforcing Amazon’s leadership principles.

EHS Specialist

Amazon.com
DuPont
05.2023 - Current
  • The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment
  • This includes conducting trainings and coaching associates on observed work habits
  • The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems
  • The WHSS supports management's efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws
  • The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions
  • In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics
  • Candidate must be willing to work any shift, based on availability

Onsite Medical Representative

Amazon
DuPont
01.2022 - Current
  • The OMR is a dedicated First Aid (FA) provider that along with the injury prevention specialist (IPS) (where applicable) make up the Wellness Center/AMCARE team
  • OMRs are trained emergency medical technicians (EMTs), primary care paramedics (PCPs), licensed practical nurse (LPN), or registered practical nurse (RPN)
  • An Amazon or third-party onsite individual with formal training through American Heart Association or American Red Cross in FA, CPR, and AED use who may provide FA care in both emergency and non-emergency situations

Health & Safety Administrator

Envirocon, Inc.
Missoula
03.2024 - 10.2024
  • Develop, implement, and monitor comprehensive health and safety policies, procedures, and programs
  • Conduct regular safety audits and inspections to identify potential hazards and ensure compliance with OSHA regulations and company standards
  • Provide training and education on safety practices, emergency response protocols, and proper use of personal protective equipment (PPE)
  • Investigate workplace incidents, accidents, and near-misses; conduct thorough analyses and recommend corrective actions
  • Collaborate with project managers and supervisors to promote a culture of safety and continuous improvement
  • Maintain accurate records of safety incidents, training, and certifications; report safety metrics to senior management
  • Support environmental remediation and construction projects by minimizing risks and enhancing workplace safety
  • Assistant to the Director of Safety

Emergency Care Sergeant / Combat Medic

U.S. Army
10.2014 - 02.2023
  • Transitioned from active duty status to the National Guard upon ETS 14 Feb 2020
  • Exited National Guard service on 14 Feb 2023
  • Multiple deployments as a Combat medic
  • Advanced medical schools, sling load certified, field sanitation officer
  • High level combatives certified, and a graduate of the Medical Sustainment Readiness Program
  • First medic from Fort Carson to work with the civilians at UCHealth, bridging the healthcare gap within our community

COVID-19 Vaccinator / NCOIC

Army National Guard
Biloxi
01.2021 - 09.2021
  • Medical site NCOIC for Covid-19 vaccine operations for the public

Assistant Manager

Arctic Spas
Colorado Springs
03.2020 - 08.2020
  • Sales, service tech, and inventory management

Private Security Officer

Colorado Security Team
Colorado Springs
01.2020 - 03.2020
  • Armed private security guard

Education

Bachelor's degree - Health and Human Services

Western Governors University
03-2027

Skills

Core Competencies & Skills Operations & Logistics Management:
  • Warehouse & Fulfillment Operations – Expertise in managing high-volume logistics, workflow optimization, and meeting Critical Pick Time (CPT) targets
  • Process Improvement & Lean Six Sigma – Skilled in identifying inefficiencies, implementing data-driven solutions, and reducing operational waste
  • Workforce Planning & Labor Optimization – Experienced in resource allocation, scheduling, and productivity enhancement for front-line associates
  • Inventory & Supply Chain Management – Strong background in logistics coordination, equipment maintenance, and material handling
Leadership & Team Development:
  • People Management & Coaching – Proven ability to develop, mentor, and lead high-performing teams in fast-paced environments
  • Conflict Resolution & Employee Relations – Skilled in performance management, coaching underperformers, and resolving workplace challenges
  • Training & Development – Designed and delivered safety training, skills development programs, and operational onboarding for new hires
  • Public Speaking & Presentation – Effective communicator with experience leading safety briefings, operational meetings, and leadership workshops
Safety, Compliance & Risk Management:
  • OSHA & Workplace Safety Compliance – Expert in conducting risk assessments, audits, and injury prevention strategies to reduce workplace hazards
  • Incident Investigation & Emergency Response – Led injury response, root cause analysis, and corrective action plans to improve safety metrics
  • Medical & First Aid Expertise – Former EMT-B with extensive experience in emergency medical services, phlebotomy, and trauma care
  • HIPAA & Compliance Management – Knowledgeable in confidentiality protocols, medical data handling, and patient safety
Technical & Analytical Skills:
  • Data Analytics & Reporting – Proficient in Excel, Word, PowerPoint, and operational data visualization for performance tracking
  • Linux & Computer Systems – Background in computer hardware, software troubleshooting, and operational system management
  • Social Media & Content Creation – Experienced in brand strategy, digital engagement, and corporate communications

Certification

  • EMT-B, 03/01/21, 03/31/23
  • Basic Life Support (BLS), 03/01/21, 03/31/23
  • Secret Security Clearance, Present
  • First Aid Certification Red Cross, 01/01/22, Present
  • BCT 3, 08/01/17, Present
  • Field Sanitation Officer, 03/01/17, Present
  • Sling Load Inspector Certification, 11/01/16, Present
  • Java Fundamentals, 09/01/22, Present
  • First Aid CPR AED Instructor - Red Cross, 08/01/22, 08/31/24
  • K-Tape Instructor, 09/01/23, Present
  • Driver's License

Accomplishments

  • Graduated U.S. Army Ranger School
  • Commandant’s List – Basic Leadership Course (BLC) and Senior Leadership Course (SLC)
  • Multiple Military Achievement and Excellence Awards, including combat commendations
  • Recognized by Regional Safety Manager for safety innovations as an Onsite Medical Representative (OMR)
  • Lean Six Sigma Yellow Belt Certified
  • Piloted ergonomic lift table program, reducing workplace injuries
  • Improved Critical Pick Time (CPT) adherence, optimizing workflow efficiency
  • Implemented safety initiatives, leading to injury rate reduction and enhanced OSHA compliance
  • Managed high-performing teams, ensuring alignment with productivity, safety, and compliance goals

References

References available upon request.

Timeline

Assistant Manager

Amazon
01.2025 - Current

Health & Safety Administrator

Envirocon, Inc.
03.2024 - 10.2024

EHS Specialist

Amazon.com
05.2023 - Current

Onsite Medical Representative

Amazon
01.2022 - Current

COVID-19 Vaccinator / NCOIC

Army National Guard
01.2021 - 09.2021

Assistant Manager

Arctic Spas
03.2020 - 08.2020

Private Security Officer

Colorado Security Team
01.2020 - 03.2020

Emergency Care Sergeant / Combat Medic

U.S. Army
10.2014 - 02.2023

Bachelor's degree - Health and Human Services

Western Governors University
Mason Mizell