IBM SPSS Statistics
Matthew Ellul
Risk Analyst
Fgura
Summary
Detail-oriented and organised professional with experience in regulatory compliance at the MGA and a strong interest in AML/CFT. Skilled in streamlining administrative processes, managing records, and enhancing workplace efficiency. Proficient in data analysis, office management, and regulatory reporting, ensuring accuracy and compliance. Adept at handling multiple projects while contributing to a risk-focused and productive environment.
Overview
8
8
years of professional experience
2
2
Certifications
1
1
Language
Work History
AML Administrator
Malta Gaming Authority
08.2023 - Current
- Liaison with FIAU: Acted as a key point of reference between the FIAU and the MGA on AML matters concerning B2C licensed operators, ensuring smooth coordination and compliance with regulatory obligations.
- Block 2 REQ Reporting Project Lead: Led the initiative to submit Block 2 REQ reporting on licensed operators for the year 2024.
- Regulatory Examination Cycles: Assisted in thematic and full-scope examinations of MGA-licensed operators, ensuring compliance with regulatory and legal requirements. Reviewed customer files, company policies, and procedures, verifying alignment with AML/CFT obligations. Conducted KYC checks on customers, organisational structures, and UBOs to assess risk exposure and regulatory adherence.
- Key AML/CFT Function Interviews: Conducted and coordinated interviews for Key AML/CFT Function applications, including MLRO roles within MGA-licensed operators. Responsible for conducting interviews, assessing candidate suitability, and drafting interview reports to support outcomes. Led the initiative to revamp and streamline policies and procedures for Key AML/CFT Function applications, enhancing efficiency and aligning processes with other internal departments.
- Administrative & Data Management Tasks: Managed the MGA's AML Unit inbox, responding to operator queries and ensuring timely communication. Conducting operator due diligence checks and individual background checks as required by internal departments. Created and maintained registers and data records, introducing new registers for improved statistical analysis. Enhanced data management efficiency, facilitating easier extraction of necessary data for risk-based decision-making and regulatory oversight.
Contact Centre Agent
GO Plc
02.2017 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
- Proactively established and maintained strong relationships with GO shareholders and B2B clients, ensuring their needs are met and their concerns are addressed.
- Monitored and responded to queries on GO's social media platforms, particularly official GO Facebook Page.
- Provided training to new agents, offering support and guidance by assisting them with calls and chats during their initial weeks.
Finance Executive Apprentice
Ministry for Sustainable Development
04.2019 - 09.2020
- Assisted with day-to-day operations, working efficiently and productively with all finance team members.
- Demonstrated creativity and resourcefulness through development of innovative solutions for updating record systems.
- Gained extensive knowledge in data entry, analysis and reporting.
Market Research Interviewer
MISCO
08.2016 - 02.2017
- Conducted telephone interviews with the general
population to collect data for local studies. - Made a limited number of deviations from interview
script to address unique customer dialogue during
interview.
- Maintained customer engagement by completing
short surveys with minimal complexity.
- Maintained confidentiality of customer information
and company procedures
Education
MBA - Master of Business Administration
Edinburgh Business School, Heriot-Watt University
Edinburgh 07.2024 - 06.2026
Bachelor of Arts - Business Enterprise
MCAST
Paola, Malta 09.2020 - 06.2023
Advanced Diploma - Business Administration
MCAST
Paola, Malta 09.2018 - 06.2020
Post-Secondary -
Ġ.F. Abela Junior College
Imsida, Malta 04.2001 -
Skills
- Stakeholder Management & Cross-Departmental Coordination
- Advanced analytical and investigative skills
- Data-driven decision making and process optimisation
- Regulatory Strategy and Risk Management
Certification
Coaching Young Footballers - MFA
Software
Timeline
MBA - Master of Business Administration
Edinburgh Business School, Heriot-Watt University
07.2024 - 06.2026
AML Administrator
Malta Gaming Authority
08.2023 - Current
Bachelor of Arts - Business Enterprise
MCAST
09.2020 - 06.2023
Finance Executive Apprentice
Ministry for Sustainable Development
04.2019 - 09.2020
Advanced Diploma - Business Administration
MCAST
09.2018 - 06.2020
Contact Centre Agent
GO Plc
02.2017 - Current
Market Research Interviewer
MISCO
08.2016 - 02.2017
Post-Secondary -
Ġ.F. Abela Junior College
04.2001 -
Coaching Young Footballers - MFA
ECDL Advanced Word Processing / Excel Spreadsheets
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