MATTHEW FARRUGIA
QORMI
Overview
10
10
years of professional experience
Work History
Shop Manager
Calvin Klein Mercury , Hudson Holdings
09.2023 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Junior Retail operations
Hudson Holdings
05.2022 - 09.2023
- Developed weekly schedules per payroll guidelines while accounting for employee and store needs
- Hired, trained, and developed employees for various positions throughout the store
- Brought forth a self-motivated attitude.
Store Manager
Calvin Klien, Trilogy Ltd
07.2019 - 05.2022
- Working alongside the staff as team and motivating them while give training
- Making sure there is a good work environment
- Helping staff with any of their problems
- Maintaining the shop is an order
- Dealing with customers regarding any complaints or issues
- Doing rosters
- Giving feedback about collection for the buying team.
Shop salesperson
Calvin Klien, Trilogy Ltd
06.2016 - 06.2019
- Working part as the team
- Helping customers finding what are looking for and also giving more options
- Start to finish customer service which includes greeting and finishing up the sale
- Keeping the store clean and tidy
- Opening and closing the shop.
Shop Supervisor
Raca Limited
11.2015 - 05.2016
- Working alongside the staff as team and motivating them Making sure there is a good work environment
- Helping staff with any of their problems
- Maintaining that the shop is an order
- Dealing with customers regarding any complaints or issues.
Sales Repesentative
Raca Limited
06.2014 - 11.2015
- Greeted customers with a smile and making sure they have a great shopping experience
- Took on extra shifts based on the needs of the store
- Remained punctual and professional at all times.
Sales Repesentative
The Atrium
11.2013 - 04.2014
- Worked well with other employees to ensure smooth processes
- Answered any questions regarding inventory, sales, and promotions
- Provided customers with relevant information and suggestions
- Answered phone calls and relayed messages to store personnel.
Education
Foundation level 2 -
MCAST Art and Design
Mosta, Malta 01.2011 - 01/2012
School Leaving Certificate - undefined
Newark school
01.2006 - 01/2011
Skills
Ability to Work in a Teamundefined
Interests
Fashion
Travelling
Personal Information
- Date of Birth: 01/07/1995
- Nationality: Maltese
- Driving License: B
Timeline
Shop Manager
Calvin Klein Mercury , Hudson Holdings
09.2023 - Current
Junior Retail operations
Hudson Holdings
05.2022 - 09.2023
Store Manager
Calvin Klien, Trilogy Ltd
07.2019 - 05.2022
Shop salesperson
Calvin Klien, Trilogy Ltd
06.2016 - 06.2019
Shop Supervisor
Raca Limited
11.2015 - 05.2016
Sales Repesentative
Raca Limited
06.2014 - 11.2015
Sales Repesentative
The Atrium
11.2013 - 04.2014
Foundation level 2 -
MCAST Art and Design
01.2011 - 01/2012
School Leaving Certificate - undefined
Newark school
01.2006 - 01/2011
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