Matthew Gene Hartnett Jr.
Helena,MT
Summary
Results-driven analyst with strong focus on team collaboration and achieving impactful outcomes. Skilled in data analysis, intelligence gathering, and strategic planning. Known for adaptability and reliability in dynamic environments. Equipped with critical thinking, problem-solving, and communication skills essential for success in this field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Native Connections Grant Outreach Coordinator
Helena Indian Alliance
03.2022 - Current
- Researched best practices and developed strategies to improve program outcomes.
- Maintained up-to-date knowledge of relevant policies and regulations affecting target populations, informing program development accordingly.
- Coordinated large-scale events that showcased the organization''s mission and services, attracting new supporters and raising awareness about key issues.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Oversaw divisional marketing, advertising and new product development.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
Assistant Manager
Old Navy
08.2021 - 03.2022
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Helena Tech Team Member
Target
07.2020 - 07.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Learned all required tasks quickly to maximize performance.
- Monitored systems in operation and input commands to troubleshoot areas.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Maintained productive, efficient approach to all tasks.
Education
Bachelor of Arts - Game Design/Interactive Media
University of Montana
Missoula, MT12.2024
Associate of Arts - Fine Arts
Helena College
Helena, MT12.2020
Skills
- Outreach initiatives
- Nonprofit experience
- Community education
- Event coordination
- Data collection
- Media relations
- IT troubleshooting
- Troubleshooting
- IT documentation
- Social media marketing
- Digital marketing
- Customer relationship management (CRM)
Training
- CPR
- Naloxone Administer Training
- Traditional Games Training Level 1
- Mental Health First Aid for Adults
- Youth Aware of Mental Health Training
Certification
- Web Design University of Montana December 2024
Timeline
Native Connections Grant Outreach Coordinator
Helena Indian Alliance
03.2022 - Current
Assistant Manager
Old Navy
08.2021 - 03.2022
Helena Tech Team Member
Target
07.2020 - 07.2021
Bachelor of Arts - Game Design/Interactive Media
University of Montana
Associate of Arts - Fine Arts
Helena College
Similar Profiles
Monica GravesMonica Graves
Registered Nurse at Helena Indian AllianceRegistered Nurse at Helena Indian Alliance
Maple EdwardsMaple Edwards
Cook at Helena West Helena School DistrictCook at Helena West Helena School District
Joyce A. AndersonJoyce A. Anderson
Certified Academic Licensed Therapist at Helena-West Helena School DistrictCertified Academic Licensed Therapist at Helena-West Helena School District