Matthew Hill
Kalispell
Summary
Dedicated and detail-oriented Alarm ATM and Camera Technician with experience in installing, maintaining, and troubleshooting security systems. Proficient in working with a variety of alarm systems, ATM security solutions, and surveillance cameras. Strong technical skills combined with a solid understanding of electronic systems and software. Experienced in providing excellent customer service and technical support, effectively communicating complex information to clients. Committed to ensuring optimal security for clients while staying updated with the latest industry technologies. Looking to leverage my technical expertise and problem-solving abilities in a challenging technician role.
Overview
19
19
years of professional experience
Work History
Service Technician
Cook Solutions Group
Kalispell
03.2025 - Current
- ATM, Alarm, Access control, Security and heavy equipment installation and maintenance.
- Collaborated with team members to troubleshoot technical problems effectively.
- Educated clients on proper equipment usage and maintenance procedures.
- Managed inventory of parts and supplies for timely service completion.
- Diagnosed equipment issues and performed necessary repairs on-site.
Service Technician
Diebold Nixdorf
Kalispell
03.2023 - 03.2025
- Installed and maintained ATMs and retail banking equipment.
- Diagnosed technical issues and performed necessary repairs on-site.
- Maintaining and troubleshooting Alarms, door access control, vaults and safes.
- Managed inventory of parts and supplies for timely service completion.
- Conducted regular inspections to ensure equipment functionality and compliance.
- Collaborated with team members to troubleshoot complex service problems.
- Provided customer support and training on equipment usage and features.
Setup crew
Reliable repair and set
Kalispell
04.2019 - 03.2023
- Assembled and disassembled equipment for various events and productions.
- Coordinated setup logistics with team members for optimal efficiency.
- Operated tools and machinery to ensure proper installation of setups.
- Maintained safety standards while handling heavy equipment during setups.
- Collaborated with clients to understand specific setup requirements and preferences.
Carpenter
Sletten construction
Kalispell
10.2018 - 04.2019
- Creating concrete forms.
- Performing in concrete pours and finish work.
- Stripping of concrete forms and detailing.
- Demolition and construction.
Installer-Laborer
Ace heating and air
Kalispell
08.2018 - 10.2018
- Get job site specifications and blueprints.
- Build job specific parts in shop.
- Install parts or repair parts.
- Insulate and make airtight.
- Test and reapply where needed.
Delivery
Fred's appliance
Kalispell
01.2018 - 08.2018
- Load delivery vehicle with days orders.
- Call customers and setup convenient times and options.
- Delivery items and remove old items.
- Setup new items in designated area.
- Install and test.
Installer-Laborer
Triple Z telecom
Boise
08.2017 - 01.2018
- Installation of updated systems for wifi, internet, telephone and television packages.
- Test wifi, internet, telephone, and television connections.
- Make sure customers know how to navigate and operate their new equipment.
Produce clerk
Rosaures
Kalispell
03.2016 - 08.2017
- Recieve store orders.
- By rotating and stocking produce we were able to equip customers with the freshest food options available.
- Sanitizing and cleansing work stations.
Roustabout
Pro-pipe Corp.
Frenchtown
02.2014 - 03.2016
- Maintaining, repairing, building oil and gas pipes above and below ground for pumps, stations and holding tanks.
Produce clerk
Super-one foods
Kalispell
04.2012 - 02.2014
- Recieve store orders.
- By rotating and stocking produce we were able to equip customers with the freshest food options available.
- Sanitizing and cleansing work stations.
Seasonal helper
UPS
Temecula
12.2011 - 04.2012
- Run packages to the customers door and get their signature if required.
Laborer
Plumbing Doctor
Kalispell
07.2010 - 12.2011
- Plumbing heating and air conditioning services.
- Finding parts, cleaning fittings, and helping with installation of heavy parts.
Produce clerk
Smith's food and drug
Kalispell
06.2007 - 07.2010
- Recieve store orders.
- By rotating and stocking produce we were able to equip customers with the freshest food options available.
- Sanitizing and cleansing work stations.
Education
High School -
Flathead High School
Kalispell, MTSkills
- Project Management
- Microsoft Office
- Heavy Machine Operation
- Collaboration Tools
- Spreadsheets
- Technical Aptitude
- Customer Service
- ATM, Alarm and Security installation and maintenance
- Technical troubleshooting
- Work order prioritization
- OSHA requirements
- Equipment troubleshooting
Certifications and Achievements
- OSHA 20
- CPR certified
- First aid certified
- Class B CDL
- Passenger endorsement
- Past company heavy equipment certifications
Timeline
Service Technician
Cook Solutions Group
03.2025 - Current
Service Technician
Diebold Nixdorf
03.2023 - 03.2025
Setup crew
Reliable repair and set
04.2019 - 03.2023
Carpenter
Sletten construction
10.2018 - 04.2019
Installer-Laborer
Ace heating and air
08.2018 - 10.2018
Delivery
Fred's appliance
01.2018 - 08.2018
Installer-Laborer
Triple Z telecom
08.2017 - 01.2018
Produce clerk
Rosaures
03.2016 - 08.2017
Roustabout
Pro-pipe Corp.
02.2014 - 03.2016
Produce clerk
Super-one foods
04.2012 - 02.2014
Seasonal helper
UPS
12.2011 - 04.2012
Laborer
Plumbing Doctor
07.2010 - 12.2011
Produce clerk
Smith's food and drug
06.2007 - 07.2010
High School -
Flathead High School