MAYREN MANGION
Fgura
Summary
Experienced with providing excellent customer service, ensuring smooth daily operations, and maintaining organized inventory. Utilizes strong interpersonal skills to assist customers effectively and handle transactions accurately. Track record of adapting to various tasks and contributing to positive store atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Friendly and organized, bringing strong communication abilities and knack for effective multitasking. Possesses clear understanding of office procedures and proficient in Microsoft Office and scheduling software. Dedicated to contributing to well-coordinated and efficient team environment.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Shop Attendant
Maypole
07.2024 - Current
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience. Operate cash register efficiently and accurately, handling daily customer transactions.
- Restock the shelves and manage stock to maintain product availability and store presentation.
- Work collaboratively with team members to ensure smooth daily store operations.
- Contributed to excellent customer service standards as part of the team that won the Servizz Bit-Tbissima 2025 award
General Duties on EU Funding Program
Ministry for European Funds & Impimentation
02.2025 - 03.2026
- Managed incoming emails and telephone calls, providing administrative support and responding to queries professionally.
- Collected and organised weekly student attendance sheets for payroll processing.
- Assisted in preparing accurate payroll documentation based on attendance records.
- Maintained organised filing systems for records, forms, and administrative documents.
- Supported the smooth day-to-day running of the EU funding program through efficient administrative tasks.
- Used Microsoft Excel for payroll data and record management.
- Used Microsoft Outlook for communication and scheduling.
- Used Microsoft Teams for internal communication and teamwork.
Administration Assistant
Nectar
05.2023 - 09.2023
- Managed incoming emails and telephone calls, responding professionally to managers and internal staff.
- Updated product prices accurately in company systems based on management instructions.
- Maintained organized filing systems for documents and records.
- Assisted other departments when required to support smooth daily operations.
- Used Microsoft Excel for data entry and record management.
- Used Microsoft Outlook for communication and scheduling
Education
High School Diploma -
ST Thomas Moore Santa Lucija
04.2022
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St Francis Cospicua
06.2017
High School Diploma -
MCAST
Paola, Malta 04.2001 -
Skills
Computing
Communication
Listening
Languages
Teamwork and collaboration
Customer service
Team collaboration
Self motivation
Certification
O level Maths, English, Maltese, Italian, Environmental studies, Hospitality, Design and Technology, Religion, Physics, I also have Pisa certificate
Interests
I am a member in the local feast in Fgura
Timeline
General Duties on EU Funding Program
Ministry for European Funds & Impimentation
02.2025 - 03.2026
Shop Attendant
Maypole
07.2024 - Current
Administration Assistant
Nectar
05.2023 - 09.2023
High School Diploma -
MCAST
04.2001 -
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St Francis Cospicua
High School Diploma -
ST Thomas Moore Santa Lucija