McKenzie Steeves
Bozeman
Summary
Highly organized professional individual skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Has also had experience caring for children of a variety of need levels, running classrooms and creating lessons plans.
Overview
6
6
years of professional experience
Work History
ALL PURPOSE CLERK
Safeway
01.2021 - 12.2024
- Learn and complete a variety of task including cashier work, bakery clerk, online shopper, coffee associate
- Helping perform a variety of task to ensure customer satisfaction
- Handling and counting cash
- Performing cleaning tasks
- Assisted customers with product selection, ensuring a positive shopping experience.
- Served as a reliable coworker by consistently arriving on time for shifts and maintaining open communication with management about scheduling needs or concerns.
ASSISTANT MANAGER
Cosmoprof
08.2023 - 03.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
CHILD CARE
Summit Church
12.2018 - 09.2023
- Maintain a safe play environment
- Dress children and change diapers
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Sanitize toys and play equipment
Education
Bachelor of Science - Child Development
Msu
Bozeman, MT09-2029
HIGH SCHOOL DIPLOMA -
Bozeman High
Bozeman, MT06.2022
Skills
- Customer Service
- Staff Training
- Child Care Abilities
- Time Management
- Assist Customers
- Hiring and Training
- Manage Inventory
- Money Handling
- Closing Oversight
- Learning Disabilities support
- Teacher Assistance
- Stress Management
Awards
- Customer service award
- Leaders of tomorrow award
Timeline
ASSISTANT MANAGER
Cosmoprof
08.2023 - 03.2024
ALL PURPOSE CLERK
Safeway
01.2021 - 12.2024
CHILD CARE
Summit Church
12.2018 - 09.2023
Bachelor of Science - Child Development
Msu
HIGH SCHOOL DIPLOMA -
Bozeman High
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