MD MAHMUDUL HASSAN
Is-Swatar,34
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and cleanliness skills at INNOVATIVE CATERING (IC) LTD to enhance guest satisfaction and maintain efficient service. My ability to handle cash accurately and resolve customer complaints diplomatically has consistently contributed to a loyal clientele base and a positive dining atmosphere. Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs.
Overview
5
5
years of professional experience
Work History
Waiter
INNOVATIVE CATERING (IC) LTD
10.2022 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
WAITER
JCJ CATERING GROUP LTD
11.2019 - 10.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
ELECTRICAL AND ELECTRONICS ENGINEERING -
WORLD UNIVERSITY OF BANGLADESH
Avenue 6 & Lake Drive Road, Sector: 17/H, Uttara.ELECTRONICS TECHNOLOGY - DIPLOMA IN ELECTRONICS ENGINEERING
CUMILLA POLYTECHNIC INSTITUTE
Kotbari, Comilla01-2013
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Sales Techniques
- Cash Handling
Timeline
Waiter
INNOVATIVE CATERING (IC) LTD
10.2022 - Current
WAITER
JCJ CATERING GROUP LTD
11.2019 - 10.2022
ELECTRICAL AND ELECTRONICS ENGINEERING -
WORLD UNIVERSITY OF BANGLADESH
ELECTRONICS TECHNOLOGY - DIPLOMA IN ELECTRONICS ENGINEERING
CUMILLA POLYTECHNIC INSTITUTE
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