Megan Bell
Ennis
Summary
Versatile and motivated employee that learns quickly in fast-paced, high-volume environments. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented worker capable of managing physically demanding tasks and dynamic work conditions.
Overview
4
4
years of professional experience
Skills
- Team Player
- Organized, efficient, and takes pride in work
- Warm and Friendly, cool under pressure while maintaining high energy and stamina levels
- Able to Lift 50 Pounds
- Adaptable, Flexible, Reliable, and Responsible
- Complex Problem Solving
- Critical Thinking
- Microsoft Office
- Autodesk Inventor
- Engineer Collaboration
Work History
Fine Dining Server
Wells Fargo Steakhouse
09.2022 - Current
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Served up to 35 Guests in a private dining room with strict standards of presentation, service, and transaction methods.
Head of Housekeeping
Madison Valley Ranch
04.2022 - Current
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Assigned housekeeping staff to specific tasks and rooms based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Kept inventory for ordering housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Evaluated employee performance and developed improvement plans.
- Worked with management to respond promptly to all guest requests.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Housekeeper
Yellowstone Club
11.2022 - 04.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest homes by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
Mechanical Engineering Intern
Enduro Pipeline Services
06.2019 - 08.2019
- Developed technical skills through training and shadowing experienced professionals.
- Studied manufacturing processes used by Enduro PLS.
- Communicated with assigned mentor and department engineering manager to discuss methods to improve process and performance.
- Produced blueprints, technical drawings, schematics and computer-generated reports.
- Conducted cost-effective experiments, documented results, and delivered presentation to peers and professor.
- Worked closely with entire engineer team in plan development and destructive stress testing of U-joint products.
- Created engineering documentation, consisting of stress testing processes, raw data, and final calculations for use in future projects.
Education
Associate of Science - Mechanical Engineering
Tulsa Community College
Tulsa, OK12.2021
Associate of Science - Mathematics
Tulsa Community College
Tulsa, OK12.2021
Associate of Science - Physics
Tulsa Community College
Tulsa, OK12.2021
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