Megan Calafata
Missoula
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Kaiser Permanente Pulmonary
02.2017 - 05.2026
- Assisted healthcare providers in patient examinations and treatment procedures.
- Managed patient scheduling, ensuring optimal flow and minimizing wait times.
- Administered medications and vaccinations according to established protocols.
- Educated patients on treatment plans, health maintenance, and preventive care strategies.
- Collaborated with interdisciplinary teams to enhance patient care delivery processes.
- Implemented electronic health record systems to streamline documentation efficiency.
- Trained new staff on operational procedures and best practices for patient interactions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
Kaiser Permanente Primary Care
11.2013 - 02.2017
- Oversaw inventory management of medical supplies, reducing waste through effective tracking systems.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Medical Assistant
Kaiser Permanente Emergency Department
05.2009 - 11.2013
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in CPR during codes
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Education
Medical Assistant - Medical
United Education Institute
San Diego, CA08.2005
Skills
- HIPAA compliance
- Medical terminology knowledge
- Direct patient care
- Reliable team player
- CPR
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Compassionate caregiver
- Complex Problem-solving
- Conflict resolution
Timeline
Medical Assistant
Kaiser Permanente Pulmonary
02.2017 - 05.2026
Medical Assistant
Kaiser Permanente Primary Care
11.2013 - 02.2017
Medical Assistant
Kaiser Permanente Emergency Department
05.2009 - 11.2013
Medical Assistant - Medical
United Education Institute