Melchior Tabone
Food And Drinks Attendant
Kalkara
Summary
Dynamic and results-driven Food and Drinks Team Leader at Hilton Malta, skilled in guest services and staff leadership. Successfully enhanced customer loyalty through effective complaint resolution and team motivation. Proficient in safe food handling and payment processing, consistently ensuring a positive dining experience in fast-paced environments.
Offering strong interpersonal skills and genuine interest in hospitality, keen to learn and grow in dynamic environment. Brings ability to quickly pick up food safety standards and service techniques, coupled with excellent communication and teamwork skills. Ready to use and develop customer service and organizational skills in Merkanti Food and Drinks supervisor role.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Food and Drinks Attendant
Hilton Malta
St. Julian's, Saint Julian
11.2022 - Current
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Food and Drinks Team Leader
Hilton Malta
St. Julian's, Saint Julian
05.2024 - 09.2024
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Involved in teaching new team members the ins and outs of a daily working shift at the beach club.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Pool Attendant
Hilton Malta
St. Julian's, Saint Julian
05.2019 - 10.2022
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Moved umbrellas and lounge chairs at request of guests.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
Education
Lead 1.1 - Leadership
Hilton University
St. Julian's, Malta 11.2024 - 02.2025
Bachelor of Science - Environmental Health
MCAST
Paola, Malta 10.2021 - 05.2023
Skills
Guest services
Staff leadership
Adaptability under pressure
Menu expertise
Teamwork and collaboration
Clear communication
Multitasking
Continuous improvement
Adaptability and flexibility
Computer skills
Payment processing
Safe food handling
Timeline
Lead 1.1 - Leadership
Hilton University
11.2024 - 02.2025
Food and Drinks Team Leader
Hilton Malta
05.2024 - 09.2024
Food and Drinks Attendant
Hilton Malta
11.2022 - Current
Bachelor of Science - Environmental Health
MCAST
10.2021 - 05.2023
Pool Attendant
Hilton Malta
05.2019 - 10.2022
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