Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MELISSA CAREY

150 SHADY LN. SPC 410

Summary

Dedicated Direct Support Professional with a proven track record at Flathead Industries, excelling in compassionate caregiving and behavioral management. Enhanced client well-being through effective crisis intervention and meticulous documentation. Skilled in time management and medication administration, ensuring a safe and supportive environment for individuals with disabilities.

Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Flathead Industries
08.2022 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Transported clients to medical and dental appointments to provide support.

Deli Manager

Blacktail Grocery
01.2021 - 11.2022
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.

Deli Manager

Town Pump
08.2018 - 11.2021
  • Observed quality assurance standards to optimize freshness of deli products.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Inventoried food products and associated materials on weekly basis.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.

Education

No Degree - Child Daycare Management

Stratford Career Instatute
Saint Albans, VT
03-2004

High School Diploma -

Abraham Lincoln Alternative
Rosamond, CA
08-2000

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Behavioral management
  • Client documentation
  • Transportation

Certification

  • Med Test 08/19/2024
  • Work Place Bullying 09/11/2024
  • Consumer Transfer 10/30/2024
  • CPR 11/5/2024
  • Foundations 01/22/2025
  • Person Centered 01/30/2025
  • Mandt 01/3102025
  • Trauma Informed Care 03/12/2025
  • Behavior Support Place 04/02/2025

Timeline

Direct Support Professional

Flathead Industries
08.2022 - Current

Deli Manager

Blacktail Grocery
01.2021 - 11.2022

Deli Manager

Town Pump
08.2018 - 11.2021

No Degree - Child Daycare Management

Stratford Career Instatute

High School Diploma -

Abraham Lincoln Alternative

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MELISSA CAREY