Melissa Logan
Helena
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Legal Assistant
Centron
Helena
01.2020 - 10.2023
- Prepared legal documents and correspondence for attorneys and clients.
- Managed case files and organized electronic records system to ensure easy access and retrieval.
- Maintained client confidentiality in all matters.
- Scanned physical documents into secure database for efficient storage and retrieval.
- Proofread legal documents for grammatical accuracy and adherence to formatting standards.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
Resident Advisor
Helena Pre Release
Helena
01.2017 - 11.2019
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Facilitated conflict resolution between residents to foster a harmonious living environment.
- Resolved resident complaints and grievances to promote a supportive community.
- Documented resident behaviors and incidents to inform reporting and enhance safety protocols.
- Monitored compliance with facility policies to ensure a safe living environment.
- Conducted weekly room inspections for safety purposes.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Conducted regular rounds to keep residents and areas safe and secure.
- Monitored building entrances and exits during peak hours of activity while enforcing visitor policies.
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
- Performed administrative duties such as answering phones, filing paperwork.
- Answered telephones and routed calls or delivered messages.
CNA
Home Health/Elkhorn Health and Rehab
Helena
03.2011 - 12.2016
- Provided direct patient care including bathing, grooming, and mobility assistance.
- Assisted patients with daily living activities in a compassionate manner.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained clean and safe patient environments at Elkhorn Health to promote health and comfort.
- Documented patient progress and care in electronic health records to ensure accurate and up-to-date patient information.
- Answered patient call lights promptly and responded to requests appropriately.
- Supported emotional well-being of patients through active listening and engagement, fostering trust and comfort.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output according to nursing staff guidelines.-
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Helped residents prepare for activities and social programs to enhance their engagement.
Education
High School Diploma -
Capital High School
Helena, MT05-2008
Skills
- Document preparation and editing
- Time management
- Attention to detail
- Bankruptcy law
- Legal compliance
Timeline
Legal Assistant
Centron
01.2020 - 10.2023
Resident Advisor
Helena Pre Release
01.2017 - 11.2019
CNA
Home Health/Elkhorn Health and Rehab
03.2011 - 12.2016
High School Diploma -
Capital High School