MELISSA WILTSIE
Butte
Summary
Dedicated professional with 10 years of experience facilitating and providing reliable care and maintaining safe and secure environments. Proven track record of enhancing care and resource accessibility, fostering a supportive, controlled environment and effectively working with multiple variables in complex settings. Proficiencies include direct supervision of vulnerable populations, coordination of care with multiple third parties. Adept at effectively managing behavior and enforcing policies and standard procedures.
Overview
12
12
years of professional experience
Work History
Social Services Assistant
Continental Care And Rehabilitation
08.2023 - Current
- Assisted in planning discharges for residents Completed evaluations and MDS assessments on time Scheduled appointments and arranged transportation Aided residents in identifying and accessing resources Monitored resident progress and made necessary adjustments Documented information in a clear and concise manner Escorted residents to appointments Provided support in varied settings Developed and implemented complex care plans and follow up procedures Helped residents complete applications for assistance and maintained accurate records Answered phones, greeted visitors and provided an array of information to the residents and the public
Certified Nurses Assistant
Continental Care And Rehabilitation
12.2021 - 08.2023
- Answered call lights and ensured patient comfort and safety Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing Filled out and completed admission paperwork Checked patient vitals such as temperature, blood pressure and oxygen saturation levels Assisted with feeding and monitored intake to help patients achieve nutritional objectives Oversaw and maintained patients' rooms, group living areas and nurse stations in accordance with standard policies and procedures Transported patients between rooms and appointments or testing locations Maintained patient stability by checking vital signs and weight and recording intake and outtake information Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy Supported ambulation and physical therapy needs by conducting planned exercise routines Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care Obtained biological specimens for ordered tests and prepared for laboratory transport
CNA
Copper Ridge Health And Rehab
01.2019 - 11.2022
- Facilitated personal hygiene management, feeding and ambulation Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Community Nursing Home Of Anaconda
09.2015 - 09.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Medication Technician
Big Sky Senior Living On Waterford Way
02.2014 - 06.2015
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels Administered psychotropic medications and anxiety education to patients to provide mental health care Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery Reviewed patient progress to document effects of any prescribed medication Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships Provided patients with assistance in completing daily tasks, reducing daily burden on family members Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm Remained alert to problems or health issues of clients and competently responded Laundered items, changed sheets and made bed to keep patients' bedroom clean Provided being compassionate and patient-focused care to cultivate well
Resident Aide
Big Sky Senior Living On Waterford Way
03.2013 - 06.2015
- Laundered items, changed sheets and made bed to keep patients' bedroom clean Provided being compassionate and patient-focused care to cultivate well
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Promoted a safe and nurturing environment for residents through diligent monitoring and communication with staff members.
Education
High School Diploma/GED - General Studies
Columbia High School
Burbank, WA05-2021
Skills
- First Aid/ CPR/ Universal Precautions
- Microsoft Office/ Data Processing
- Preparing Accurate/Reliable Reports
- Family Support and Assistance
- Excellent Time Management Skills
- Emergency Response
- Conflict Resolution/De-escalation
- Solution Oriented
Timeline
Social Services Assistant
Continental Care And Rehabilitation
08.2023 - Current
Certified Nurses Assistant
Continental Care And Rehabilitation
12.2021 - 08.2023
CNA
Copper Ridge Health And Rehab
01.2019 - 11.2022
CNA
Community Nursing Home Of Anaconda
09.2015 - 09.2019
Medication Technician
Big Sky Senior Living On Waterford Way
02.2014 - 06.2015
Resident Aide
Big Sky Senior Living On Waterford Way
03.2013 - 06.2015
High School Diploma/GED - General Studies
Columbia High School
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