- Enjoy participating in cycling and walking for overall physical and mental well-being
- Working on home projects such as maintenance, repair and any upgrades
Mervin Yaremko
Homestead
Summary
Dedicated Customer Service Professional with a proven track record at Beckman Coulter, excelling in user training development and complex problem resolution. Adept at fostering collaborative environments while maintaining comprehensive documentation. Solid team player with a positive demeanor and proven skills in establishing rapport with customers and clients.
Overview
37
37
years of professional experience
Work History
Advanced Customer Technical Specialist
Beckman Coulter Life Sciences
06.1988 - 02.2025
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Complaint resolution
- Sales knowledge on both instrumentation and contracts.
- Customer phone support.
- Communication and problem solving.
Advanced Customer Technical Specialist
Beckman Coulter Diagnostics
03.2000 - 06.2019
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
- Phone support on troubleshooting and repair on Hematology, Coagulation and Blood gas instrumentation.
Senior Field Service Engineer
Beckman Coulter Clinical Diagnostics
06.1988 - 01.2000
- Disassembled and reassembled complex instrumentation to repair or replace worn or malfunctioning components.
- Scheduled service calls according to customer location and urgency of need.
- Customer facing for repair and maintenance of hospital and laboratory equipment for clinical diagnostics.
- Updated and maintained assigned machines per manufacturer specifications.
Education
Electronics Technology Technician - Telecommunications Electronics Technology
Saskatchewan Institute of Technology
Canada12-1982
Skills
- Telecommunications Knowledge
- Enterprise resource planning
- Experienced in System Operations
- User Training Development Skills
Interests
Timeline
Advanced Customer Technical Specialist
Beckman Coulter Diagnostics
03.2000 - 06.2019
Advanced Customer Technical Specialist
Beckman Coulter Life Sciences
06.1988 - 02.2025
Senior Field Service Engineer
Beckman Coulter Clinical Diagnostics
06.1988 - 01.2000
Electronics Technology Technician - Telecommunications Electronics Technology
Saskatchewan Institute of Technology
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