- Enjoy participating in cycling and walking for overall physical and mental well-being
- Working on home projects such as maintenance, repair and any upgrades
Mervin Yaremko
Homestead
Summary
Dedicated Customer Service Professional with a proven track record at Beckman Coulter, excelling in user training development and complex problem resolution. Adept at fostering collaborative environments while maintaining comprehensive documentation. Solid team player with a positive demeanor and proven skills in establishing rapport with customers and clients.
Overview
37
37
years of professional experience
Work History
Advanced Customer Technical Specialist
Beckman Coulter Life Sciences
Miami, FL
06.1988 - 02.2025
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Complaint resolution
- Sales knowledge on both instrumentation and contracts.
- Customer phone support.
- Communication and problem solving.
Advanced Customer Technical Specialist
Beckman Coulter Diagnostics
Miami, FL
03.2000 - 06.2019
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
- Phone support on troubleshooting and repair on Hematology, Coagulation and Blood gas instrumentation.
Senior Field Service Engineer
Beckman Coulter Clinical Diagnostics
Canada
06.1988 - 01.2000
- Disassembled and reassembled complex instrumentation to repair or replace worn or malfunctioning components.
- Scheduled service calls according to customer location and urgency of need.
- Customer facing for repair and maintenance of hospital and laboratory equipment for clinical diagnostics.
- Updated and maintained assigned machines per manufacturer specifications.
Education
Electronics Technology Technician - Telecommunications Electronics Technology
Saskatchewan Institute of Technology
Canada12-1982
Skills
- Telecommunications Knowledge
- Enterprise resource planning
- Experienced in System Operations
- User Training Development Skills
Interests
Timeline
Advanced Customer Technical Specialist
Beckman Coulter Diagnostics
03.2000 - 06.2019
Advanced Customer Technical Specialist
Beckman Coulter Life Sciences
06.1988 - 02.2025
Senior Field Service Engineer
Beckman Coulter Clinical Diagnostics
06.1988 - 01.2000
Electronics Technology Technician - Telecommunications Electronics Technology
Saskatchewan Institute of Technology