Mia Amodeo
Bozeman
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Experienced in restaurants, child care, guest services, and leadership roles. Currently working towards a degree in Diagnostic Medical Sonography through Boise State online.
Overview
7
7
years of professional experience
Work History
Hairstylist
The Loft Spa
09.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Server
Montana Ale Works
05.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Licari's Sicilian Pizza Kitchen
01.2023 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hairstylist
Palace Flophouse Salon
10.2022 - 04.2023
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Nanny
Private Family
01.2022 - 10.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Lead Guest Services Coordinator
Jeffrey Richard Salon
03.2021 - 12.2021
- Booked appointments, accepted payments and answered guest questions.
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Assisted in training new receptionists on salon policies and procedures contributing to a cohesive work environment.
- Managed cash flow, business transactions, banking, and accounting processes.
Server / Front of House Manager
Real Food Cafe
05.2018 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
Lead Host
Maru Sushi & Grill
09.2018 - 03.2020
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Handled high-pressure situations calmly and professionally while maintaining composure under stress.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new host staff members on company policies, procedures, and best practices to maintain consistent service standards across shifts.
Education
Bachelor of Science - Advanced Medical Imaging, Sonography Modality
Boise State University
Boise, ID08-2027
Cosmetology License -
Douglas J Aveda Institute
Grand Rapids, MI10-2022
General Studies
Grand Rapids Community College
Grand Rapids, MI03-2020
Skills
- Exceptional customer service
- Organization skills
- Time management
- Customer and client relations
- Appointment scheduling
- Strong work ethic
Timeline
Hairstylist
The Loft Spa
09.2023 - Current
Server
Montana Ale Works
05.2023 - 12.2023
Server
Licari's Sicilian Pizza Kitchen
01.2023 - 04.2023
Hairstylist
Palace Flophouse Salon
10.2022 - 04.2023
Nanny
Private Family
01.2022 - 10.2022
Lead Guest Services Coordinator
Jeffrey Richard Salon
03.2021 - 12.2021
Lead Host
Maru Sushi & Grill
09.2018 - 03.2020
Server / Front of House Manager
Real Food Cafe
05.2018 - 05.2021
Bachelor of Science - Advanced Medical Imaging, Sonography Modality
Boise State University
Cosmetology License -
Douglas J Aveda Institute
General Studies
Grand Rapids Community College
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