Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL GATT

Attard

Summary

Accomplished customer care representative with over 10 years of experience of dealing with clients and providing them with product information, sales, after-sales service and adhering to anything they need.

Great organizational skills and can work on own initiative. Always trying to find better ways to make day-to-day tasks more efficient.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Sales & Insurance Provider

Alan Motors
10.2023 - Current
  • Assisting customers when purchasing a car
  • Take care of marketing on social media pages
  • Run errands out of office when needed
  • Provide car insurance for customers.

Chef/Pizzaiolo

Kitchen Garden
01.2023 - 10.2023
  • Heavy preparation at the beginning of each shift
  • Catering for huge numbers at a time due to having a lot of functions of over 100+ patrons on a regular basis
  • Gained experience in making pizza dough and being on the pizza line during service
  • Acting as shift leader when needed and making sure everything is fresh and in stock.

Tied Insurance Intermediary

Lifestar Insurance
03.2018 - 11.2022
  • Maintaining a good business relationship with existing clients
  • Analyzing their policies and suggesting more modern and beneficial ways they can improve on their insurance and/or investment
  • Performing calls to provide reviews on existing policies
  • Cold calls to introduce new clients
  • Assuring that both individual and team targets are reached
  • Heavy workload requiring hours of focused work, and re-checking multiple systems to ensure all required data inputted matches
  • Gained good knowledge on funds and providing clients with the best strategy, according to their investment horizon whilst assessing and acknowledging all risk factors
  • Ability to give good financial advice once enough information is gathered about the investor's lifestyle and spending habits.

Part Time Waiter

Cellini Wine & Dine
05.2017 - 12.2019
  • Greeting and offering the best service possible to patrons
  • Assisting Chef with preparation and helping in the kitchen when needed
  • Helping patrons to pair a good wine with their dish.
  • Managed over 40 patrons per shift and always looking for a way to increase sales

Chef/Bartender/Waiter/Cashier

Santa Lucia Cafe'
01.2017 - 02.2018
  • All rounder for the cafeteria
  • Service of drinks, food and pastries
  • Greeting patrons with a smile and always asking ways to improve their experience
  • Coming up with new dishes for the specials menu weekly.

Retail Shop Assistant

iCentre Malta
01.2017 - 01.2018
  • Good knowledge gained on Apple systems
  • Re-structured shop to be more pleasant to the eye
  • Assisting clients with their needs from account creation, device cleaning and suggest product accordingly, with the addition of up-selling.

Education

School Leaving Certificate -

San Andrea School
Mgarr

Skills

Adaptability

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Timeline

Sales & Insurance Provider

Alan Motors
10.2023 - Current

Chef/Pizzaiolo

Kitchen Garden
01.2023 - 10.2023

Tied Insurance Intermediary

Lifestar Insurance
03.2018 - 11.2022

Part Time Waiter

Cellini Wine & Dine
05.2017 - 12.2019

Chef/Bartender/Waiter/Cashier

Santa Lucia Cafe'
01.2017 - 02.2018

Retail Shop Assistant

iCentre Malta
01.2017 - 01.2018

School Leaving Certificate -

San Andrea School

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MICHAEL GATT