Michael Keefner
Bainville
Summary
Experienced systems professional with Windows administration, network troubleshooting, and remote support expertise. Skilled in system monitoring, incident management, and user support to keep endpoints and servers running smoothly.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Music Program Director
Wolf Point School District
Wolf Point, MT
08.2025 - 05.2026
- Selected age-appropriate repertoire aligned with district curriculum and student skill levels.
- Prepared concert schedules, program materials, and performance logistics for school events.
- Coordinated daily music rehearsals, reinforcing performance techniques and classroom routines.
- Maintained music library, instruments, and supplies for orderly program operations.
Junior Systems Engineer
ProIT, LLC
Minot, ND
09.2022 - 08.2025
- Monitored servers, backups, and alerts, resolving routine issues before service interruptions occurred.
- Configured and maintained Windows and Linux endpoints, ensuring stable daily system performance.
- Supported user access provisioning, password resets, and permission updates across internal systems.
- Documented troubleshooting steps, configurations, and change activities to improve support consistency.
- Investigated network and hardware incidents, escalating complex issues with clear technical details.
Elementary Music Teacher
Williston Public School District #1
Williston, ND
08.2018 - 05.2021
- Directed classroom instruction in vocal, instrumental, and movement-based activities to build musical literacy.
- Designed standards-based music lessons aligned with district curriculum and grade-level learning objectives.
- Assessed student progress using performance rubrics, informal checks, and formative observation.
- Coordinated school concerts, performances, and rehearsals with staff, students, and families.
Music Teacher
East Fairview Elementary School
Fairview, MT
08.2014 - 05.2018
- Instructed students in vocal techniques, rhythm, note reading, and basic instrumental performance.
- Designed engaging music lessons aligned with elementary curriculum standards and student development goals.
- Assessed student progress and adjusted instruction to support varied learning needs and abilities.
- Managed classroom behavior to maintain focused, safe, and productive learning environment.
Technology Teacher
East Fairview Elementary
Fairview, MT
08.2014 - 05.2018
- Instructed students in keyboarding, coding, online safety, and digital citizenship.
- Designed technology lessons aligned with elementary curriculum and classroom learning objectives.
- Integrated interactive software to support student engagement across core subject areas.
- Troubleshooted classroom devices, software issues, and connectivity problems during instruction.
Education
Master of Arts - Educational Leadership
Concordia University
Portland, OR10-2016
Bachelor of Science - Secondary Education: Music K-12
University of Montana Western
Dillon, MT05-2011
Skills
- Music program management
- Classroom technology integration
- Virtual music instruction
- Performance assessment
- Remote support
- System monitoring
- Communication planning
- Event coordination
- Curriculum development
- Resource management
- Music equipment maintenance
- Creative lesson planning
- Student engagement strategies
- Educational technology
- Client support
- User assistance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Music Program Director
Wolf Point School District
08.2025 - 05.2026
Junior Systems Engineer
ProIT, LLC
09.2022 - 08.2025
Elementary Music Teacher
Williston Public School District #1
08.2018 - 05.2021
Music Teacher
East Fairview Elementary School
08.2014 - 05.2018
Technology Teacher
East Fairview Elementary
08.2014 - 05.2018
Master of Arts - Educational Leadership
Concordia University
Bachelor of Science - Secondary Education: Music K-12
University of Montana Western