Michaela Lowell
Engineer
Brussels
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Operations Manager
Zammit La Rosa Footwear Ltd
11.2019 - 12.2024
- Main responsibilities included stock ordering, movements, data collection and analysis, coordinating, and upkeeping all franchise agreements across the company.
- Day-to-day management of storekeeping staff and imports.
- Compilation and analysis of data to further understand the business and drive sales.
- Increased profit by streamlining operations and careful monitoring of sales, while adopting a new stock ordering philosophy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Participated in hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and implemented strategies to ensure and maximize customer satisfaction.
Senior Planning Engineer
Lufthansa Technik
8 2017 - 10.2019
- In addition to the responsibilities highlighted below, as a senior, I managed the operations of the other 5 planning engineers and 8 technical assistants.
- I set and oversee all planning deadlines and KPIs, as well as participate in, and in some cases, lead projects pertaining to the subject.
- Responsibilities included day-to-day planning of the maintenance event, control and observation of metrics, interaction with the customer, as well as participation and ownership of commercial aspects of the project.
- Streamlined workflows with thorough analysis of project resource allocation and utilization.
- Increased client satisfaction levels through proactive engagement in resolving issues promptly during project implementation stages.
Planning Engineer
Lufthansa Technik
01.2016 - 08.2017
- Monitored project progress, identifying potential risks and implementing corrective actions to mitigate their impact.
- Participated in weekly progress meetings, providing updates on schedule adherence, resource allocation, and overall project health.
Waitress & Hostess
Bistro C
02.2015 - 08.2015
- Responsible for customer service and satisfaction as well as general upkeep of the restaurant during shift
Finisher & Admin
Proprint
02.2013 - 08.2014
- Role included involvement in all finishing operations in the press as well as other administrative responsibilities and customer relations
Education
Bachelor - Mechanical Engineering
University of Malta
01.2010 - 01.2014
HND - Basic Routine Vehicle Maintenance
Malta College of Arts, Science & Technology
01.2016 - 01.2019
Skills
Data Analysis
Operations Management
Problem-Solving
Customer Service
Performance monitoring
MS Office
Product Management
References
- Maria Cilia, CEO, maria.cilia@ltm.com.mt
- Peter Mifsud, Managing Director, Proprint, peter@proprintmalta.com
Certification
Engineering Warrant no 2256
Timeline
Operations Manager
Zammit La Rosa Footwear Ltd
11.2019 - 12.2024
Engineering Warrant no 2256
11-2019
Planning Engineer
Lufthansa Technik
01.2016 - 08.2017
HND - Basic Routine Vehicle Maintenance
Malta College of Arts, Science & Technology
01.2016 - 01.2019
Waitress & Hostess
Bistro C
02.2015 - 08.2015
Finisher & Admin
Proprint
02.2013 - 08.2014
Bachelor - Mechanical Engineering
University of Malta
01.2010 - 01.2014
Senior Planning Engineer
Lufthansa Technik
8 2017 - 10.2019
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