Hi, I’m
Michael John Lasquite Ranes
Mosta
Summary
Committed to enhancing patient outcomes, I bring extensive experience in hospitality and customer management. This allows me to excel in customer service, customer relations, people management, patient care coordination, and healthcare policies. As an MQF/EQF certified professional, actively seeking opportunities to apply my skills and expertise within a dynamic healthcare team.
Overview
16
years of professional experience
1
Certification
Work History
Consolidated Biscuits LTD
Operator Good Manufacturing Procedures
09.2024 - Current
Job overview
- Prepared finished products for shipment
- Worked flexibly and in adherence to health and safety practices
- Maintained, sanitized and cleaned work areas to meet health and safety standards
- Kept working areas hygienic, orderly and risk-free through regular cleaning and tidying
- Maintained compliance with health and safety guidelines by wearing PPE and following HSE regulations
- Correctly set up, calibrated and started machines to begin production cycles
- Constantly achieved production targets by accomplishing tasks to deadlines and meeting quality targets
Playmobil
Operator Good Manufacturing Procedures
07.2024 - 08.2024
Job overview
- Maintained compliance with health and safety guidelines by wearing PPE and following HSE regulations
- Evaluated materials, parts and final product quality, removing non-conforming items to maintain high standards
- Correctly set up, calibrated and started machines to begin production cycles
- Guaranteed safe machine operation, conducting regular services and inspections
- Constantly achieved production targets by accomplishing tasks to deadlines and meeting quality targets
- Carefully controlled machine settings, including speed and production output
- Reviewed work orders and blueprints to perform work in line with specifications
- Drove small cranes and forklifts to move equipment, parts and materials to desired locations
- Monitored and updated stock levels of raw materials and finished goods on warehouse computer
- Assessed products against quality assurance specifications to maintain high product standards
- Handled various machines with precision following safety standards
- Thoroughly checked products for quality, batch coding and use-by dates
- Operated cutting and feeding machinery with superb precision
Toly Ltd
Operator Good Manufacturing Procedures
06.2024 - 07.2024
Job overview
- Carefully and accurately fed raw materials to semi-automated machines, maintaining smooth-running production lines
- Worked flexibly and in adherence to health and safety practices
- Maintained, sanitized and cleaned work areas to meet health and safety standards
- Kept working areas hygienic, orderly and risk-free through regular cleaning and tidying
- Scanned assembly line to identify and remove faulty products and meet quality targets
- Performed treatments, spraying and other finishing functions on products based on job requirements
- Recorded information on product production dates, timing and rejected products for reliable recordkeeping and tracking measures
- Counted finished products to complete product orders and prepare for shipment
- Reviewed work orders and blueprints to perform work in line with specifications
OZO GROUP COMPANY MALTA LTD
ROOM ATTENDANT/OPERATOR
02.2024 - 05.2024
INSPECTRA LTD
OPERATOR GOOD MANUFACTURING PROCEDURES
10.2023 - 02.2024
Job overview
- Company Overview: Providing in product, purpose built factory, sub assembly and equipment calibration in a purpose built quality inspection factory
- Providing in product, purpose built factory, sub assembly and equipment calibration in a purpose built quality inspection factory
SOLO GENTS SALOON
OFFICE RECEPTIONIST/THERAPIST
06.2019 - 05.2021
Job overview
- Schedule client appointments and coordinate with the stuff to ensure efficient and smooth scheduling processes
- Remind clients of their upcoming appointments and provide necessary information
- Maintain and update clients records in confidential in organized manner
- Ensure all clients information is accurate and up to date
- Address clients concerns and issue professionally collaborate with the team members to find resolution that meet client needs and expectations
- Collect feedback from client and visitors to gauge their satisfaction and identify areas for improvement
- Report feedback to the management for service enhancement
- Assist with the general admin team such as data entry, filing and maintaining office supplies
- Main visitor logs and issue visitor badge for security purposes
- Ensure that the only authorized personnel gain access to the facility
- Receive and distribute email and package
- Assist with outgoing mail and package shipment
- Handle cash transaction such as accepting payment, providing change or issue receipts
- Maintain accurate financial records and reconcile cash at the end of each day
- Provide basic technical assistance to client or visitors such as helping with the wi fi access and troubleshooting common issues
LAMSAT ALANAQA GENTS SALOON
OFFICE RECEPTIONIST/THERAPIST
06.2019 - 05.2021
Job overview
- Schedule client appointments and coordinate with the stuff to ensure efficient and smooth scheduling processes
- Remind clients of their upcoming appointments and provide necessary information
- Maintain and update clients records in confidential in organized manner
- Ensure all clients information is accurate and up to date
- Address clients concerns and issue professionally collaborate with the team members to find resolution that meet client needs and expectations
- Collect feedback from client and visitors to gauge their satisfaction and identify areas for improvement
- Report feedback to the management for service enhancement
- Assist with the general admin team such as data entry, filing and maintaining office supplies
- Main visitor logs and issue visitor badge for security purposes
- Ensure that the only authorized personnel gain access to the facility
- Receive and distribute email and package
- Assist with outgoing mail and package shipment
- Handle cash transaction such as accepting payment, providing change or issue receipts
- Maintain accurate financial records and reconcile cash at the end of each day
- Provide basic technical assistance to client or visitors such as helping with the wi fi access and troubleshooting common issues
CRYTAL AL JAZEERA GENTS SALOON
OFFICE RECEPTIONIST/THERAPIST
02.2017 - 05.2019
Job overview
- Schedule client appointments and coordinate with the stuff to ensure efficient and smooth scheduling processes
- Remind clients of their upcoming appointments and provide necessary information
- Maintain and update clients records in confidential in organized manner
- Ensure all clients information is accurate and up to date
- Address clients concerns and issue professionally collaborate with the team members to find resolution that meet client needs and expectations
- Collect feedback from client and visitors to gauge their satisfaction and identify areas for improvement
- Report feedback to the management for service enhancement
- Assist with the general admin team such as data entry, filing and maintaining office supplies
- Main visitor logs and issue visitor badge for security purposes
- Ensure that the only authorized personnel gain access to the facility
- Receive and distribute email and package
- Assist with outgoing mail and package shipment
- Handle cash transaction such as accepting payment, providing change or issue receipts
- Maintain accurate financial records and reconcile cash at the end of each day
- Provide basic technical assistance to client or visitors such as helping with the wi fi access and troubleshooting common issues
CRAVIA LCC ZAATAR / ZEIT
KITCHEN ASSISTANT
09.2014 - 09.2016
Job overview
- Responsible in food preparation and satisfaction of high quality food to customer
- Server
- Responsible to gold standard of up selling suggest selling to get target sales
- Responsible in listening, speaking effectively and service orientation
- Responsible customer satisfaction in turns of providing high quality service
- Highly skilled in operating cash register / drawer and receive payment from customer in cash or credit / debit / gift card
JOLLIBEE FOOD CORPORATION
COUNTER CREW / FRONT LINER
06.2012 - 09.2014
Job overview
- Responsible in customer satisfaction in terms of providing high quality service
CHOWKING FOOD CORPORATION
MARKETING ASSISTANT
06.2011 - 12.2011
Job overview
- Responsible in bulk orders for the reservation of others by consistently of high quality services
MUNICIPALITY OF TANAY
CLERICAL ASSISTANT
05.2009 - 06.2009
Job overview
- Responsible of high quality products
- Perform other duties to be assigned
- In charge of extending knowledge and provide information to the customer
Education
Learning Works Training Center
MQF/EQF LEVEL 3 from HEALTH CARE
05.2024
Saint Bernard Safety Training Centre
FOOD HANDLING COURSE B
02.2024
University of Rizal SystemCardona, Rizal
BACHELOR OF SCIENCE from FISHERIES
01.2014
ICTT college (Institute of Creative Computer Technology)
BACHELOR OF SCIENCE from INFORMATION TECHNOLOGY
01.2009
Tanay National High SchoolTanay, Rizal
SECONDARY
01.2009
Marciana P. Catalos Mem. Elem.Tanay, Rizal
ELEMENTARY
01.2005
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Effective communication
- Relationship building
- Social media marketing
- Customer engagement
- Social media platforms
- Market research
- Confidentiality and privacy
Professional boundaries
Emotional resilience
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Ten staff members.
- Learned extensively about all the amenities, including spa, pool, and restaurants at the hotel, so that questions from guests were answered promptly and with the correct information.
- Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
- MQF/EQF Level 3 Health Care, Learning Works Training Center, Malta, 02/2024 - 05/2024
- Food Handling Course B, Saint Bernard Safety Training Centre, Malta, 02/24/23 - 02/24/24
Personal Information
- Date of Birth: 12/22/91
- Nationality: Philippine
Languages
English, Arabic
Native language
English
Proficient
C2
Arabic
Elementary
A2
Timeline
Operator Good Manufacturing Procedures
Consolidated Biscuits LTD
09.2024 - Current
Operator Good Manufacturing Procedures
Playmobil
07.2024 - 08.2024
Operator Good Manufacturing Procedures
Toly Ltd
06.2024 - 07.2024
ROOM ATTENDANT/OPERATOR
OZO GROUP COMPANY MALTA LTD
02.2024 - 05.2024
OPERATOR GOOD MANUFACTURING PROCEDURES
INSPECTRA LTD
10.2023 - 02.2024
OFFICE RECEPTIONIST/THERAPIST
SOLO GENTS SALOON
06.2019 - 05.2021
OFFICE RECEPTIONIST/THERAPIST
LAMSAT ALANAQA GENTS SALOON
06.2019 - 05.2021
OFFICE RECEPTIONIST/THERAPIST
CRYTAL AL JAZEERA GENTS SALOON
02.2017 - 05.2019
KITCHEN ASSISTANT
CRAVIA LCC ZAATAR / ZEIT
09.2014 - 09.2016
COUNTER CREW / FRONT LINER
JOLLIBEE FOOD CORPORATION
06.2012 - 09.2014
MARKETING ASSISTANT
CHOWKING FOOD CORPORATION
06.2011 - 12.2011
CLERICAL ASSISTANT
MUNICIPALITY OF TANAY
05.2009 - 06.2009
Saint Bernard Safety Training Centre
FOOD HANDLING COURSE B
University of Rizal System
BACHELOR OF SCIENCE from FISHERIES
ICTT college (Institute of Creative Computer Technology)
BACHELOR OF SCIENCE from INFORMATION TECHNOLOGY
Tanay National High School
SECONDARY
Learning Works Training Center
MQF/EQF LEVEL 3 from HEALTH CARE
Marciana P. Catalos Mem. Elem.
ELEMENTARY
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