Michelle Gettings
Hamilton
Summary
Accomplished Healthcare Professional with extensive experience in patient record management and HIPAA compliance at Bitterroot Health. Proficient in data entry, administrative support, and enhancing service efficiency through strong organization and effective communication. Demonstrated ability to maintain accurate records and collaborate with medical staff to improve patient care and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Ward Clerk/Telemetry Monitor Technician
Bitterroot Health
06.2024 - Current
- Streamlined patient admissions and discharges, ensuring accurate electronic health records.
- Enhanced service efficiency by coordinating communication between medical staff and patients.
- Managed medical supplies inventory, ensuring timely replenishment and operational efficiency.
- Organized and streamlined paperwork for healthcare professionals and patients alike.
- Resolved patient inquiries professionally, significantly increasing department satisfaction levels.
- Supported nursing staff with daily tasks, promoting a well-functioning ward environment.
- Ensured patient records were accurate and compliant with HIPAA regulations.
Assistant Store Manager
Walgreens
11.2015 - Current
- Ensured compliance with policies by supervising daily store operations.
- Enhanced customer service through staff training on techniques and product knowledge.
- Reduced inventory shrinkage by implementing effective management strategies.
- Increased team productivity and morale by coordinating optimal schedules.
- Fostered collaboration by facilitating communication between management and staff.
- Streamlined daily activities by managing opening and closing procedures efficiently.
CNA
Ravalli Services
2012 - 2013
- Enhanced patient comfort and safety through compassionate care during daily activities.
- Streamlined patient care by efficiently assisting nursing staff with vital signs monitoring.
- Facilitated patient mobility via effective transfers and use of assistive devices.
- Ensured organized, safe patient areas by maintaining cleanliness and orderliness.
- Uphold patient confidentiality while communicating vital updates following HIPAA guidelines.
- Responded promptly to call lights, ensuring patient comfort and safety adjustments.
Certified Habilitation Aide
Glenwood Terrance Nursing Home
2004 - 2012
- Enhanced client independence through support with daily living activities.
- Implemented individualized support plans to boost client engagement and skills.
- Collaborated with teams to assess needs and adapt care strategies effectively.
- Tracked client progress and documented behavioral changes for accurate reporting.
- Trained new staff on effective supportive techniques to ensure quality care.
- Developed tailored recreational activities, increasing social interaction and emotional well-being.
Education
High School Diploma -
Lawrence Adult Education
Springfield, ILSkills
- Strong organization
- Task delegation
- Data entry
- Healthcare experience
- Administrative support
- Work prioritization
- Clerical functions
- Supply ordering
- Patient records
- Charting proficiency
- Patient assistance
- HIPAA compliance
Timeline
Ward Clerk/Telemetry Monitor Technician
Bitterroot Health
06.2024 - Current
Assistant Store Manager
Walgreens
11.2015 - Current
CNA
Ravalli Services
2012 - 2013
Certified Habilitation Aide
Glenwood Terrance Nursing Home
2004 - 2012
High School Diploma -
Lawrence Adult Education