Michelle McNiven
Laurel
Summary
Dynamic individual with hands-on experience in Education . Is passionate about assisting students to succeed at navigating difficult challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
Work History
Electrologist and Founder of Elevate Electrology
Elevate Electrology
06.2018 - Current
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Streamlined appointment scheduling process, improving efficiency in client management systems.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Teacher
Various Schools Throughout Montana
09.2002 - 06.2025
- Developed individualized education plans for students with diverse learning needs.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Collaborated with parents and staff to support student progress and well-being.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
School Outreach Coordinator
Montana Guaranteed Student Loan Program -(OCHE)
08.2006 - 01.2008
- Developed outreach programs to engage local communities and promote educational resources.
- Effectively managed media campaigns to disseminate information about school programs , financial aid, scholarships, and parent information on higher education.
- Demonstrated commitment to students and public education.
- Forged and fostered professional relationships between the Office of the Commissioner of Higher Education and Montana High Schools along with Gear Up high schools in the state.
- Carried out best practices set by the Office of the Commissioner of Higher Education.
- Enhanced parent involvement by creating workshops focused on supporting student success, filling out FAFSA forms, planning for college, and budgeting skills.
- Organized college fairs to expose students to post-secondary education options early in their academic careers.
Assistant Community Housing Director
Carroll College
01.2003 - 08.2006
- Developed relationships of trust and establish meaningful connections with departments such as housing, athletics, admissions, financial aid, business services, registrars office, dinning hall and others.
- Trained and coached Residential Life staff in the use of interpersonal skills and academic resources.
- Supported students in developing strategies to overcome difficulties, academic and personal, by identifying and addressing factors contributing to poor performance.
- Made referrals to campus and community resources as needed.
- Advised students regarding a myriad of issues from personal issues and housing concerns. Behavior and discipline. Financial aid, Student Health Services, counseling and tutoring.
- Collected and maintain student performances data to document patterns associated with retention. Act as a liaison between students, academic departments, and support resource offices.
Resident Hall Director
Rocky Mountain College
09.2001 - 09.2002
- Has a foundational understanding of the principles of student success coaching
- Advised students regarding a myriad of issues from course selection to referrals to additional student support services, financial aid, Student Health Services. Counseling, and tutoring.
- Learned and familiarize oneself with RMC academic policies and procedures
- Accompanying students to meet with various departments on campus to ensure that any barriers to the students educations concerns are resolved.
- Provided constant communication with students.
Education
Trade School - Electrology
American Institute of Education
Tustin, CA07-2018
Bachelor of Science - Education
Montana State University- Billings,
Billings, MT05-2002
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Contract negotiation
- Strategic planning
- Organizational structuring
- Goal setting
- Experience use of computer software programs, including MS Word, Excel and MS Outlook
- A foundational understand of the principles of student success
- Knowledge of basic skills in active listening, rapport building and /or individualized student support models
Timeline
Electrologist and Founder of Elevate Electrology
Elevate Electrology
06.2018 - Current
School Outreach Coordinator
Montana Guaranteed Student Loan Program -(OCHE)
08.2006 - 01.2008
Assistant Community Housing Director
Carroll College
01.2003 - 08.2006
Teacher
Various Schools Throughout Montana
09.2002 - 06.2025
Resident Hall Director
Rocky Mountain College
09.2001 - 09.2002
Trade School - Electrology
American Institute of Education
Bachelor of Science - Education
Montana State University- Billings,
Co-Authored a book, "College on a $100" to help high school students find ways to pay for Higher Ed
As a first generational students, my brother and I found creative ways to think outside of the box to help us pay for higher education. During our time working in Higher Education we co-authored a book to help pave the way for those who came after us, who had little to no support from their parents, to find a ways to achieve a college degree with as little debt as possible.