Mike Hartford

• Rotated, mounted and balanced tires on cars, trucks, and vans.
• Replaced and repaired tires using best practices for safe vehicle maintenance.
• Dismounted, mounted, and repaired tires according to manufacturer specifications.
• Improved customer satisfaction by providing timely and accurate tire services.
• Maintained and managed tire and hardware inventory with regular stock assessments.
• Delivered outstanding service, addressing client concerns promptly and professionally.
• Maximized efficiency by coordinating changing and rotating of tires.
• Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.

Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.

TIA CERTIFIED

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Submitted loan applications to underwriter for verification and recommendations.